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Dunkin'

3.8
(688 reviews)

Business Details

(757) 436-2285
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1435 Battlefield Blvd N, Chesapeake, VA
23320, United States

Hours

Reviews

3.8
688 reviews
5 stars
337
4 stars
139
3 stars
79
2 stars
37
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many reviews highlight poor service, rudeness, and lack of acknowledgment from staff.

Food Quality

Several customers reported issues with food quality, including stale donuts and poorly prepared items, while others enjoyed their meals.

Cleanliness

Multiple reviews mention unsanitary conditions and a need for better maintenance of the store.

Service Speed

Customers frequently complained about slow service, especially during busy hours, with some noting long wait times.

Product Availability

Many customers expressed disappointment over limited menu items and out-of-stock products, particularly donuts.
  • MR
    Magen Reed
    1 day ago
    5.0
    Everybody at the front counter here is always super nice and helpful. I used to come to this location every day but since I moved I only drop in every few weeks when I’m nearby. The service is worth having to go inside since there’s no drive thru window.
  • CC
    Chermaine
    4 days ago
    1.0
    This place is the worst. Poor service I literally placed my order in the Dunkin app like I always do before arriving and still waited 10 minutes While dealing with the ignorance of the staff working here. I literally watched her assist three other people and basically had a team meeting at the front of the store with another employee about the how other employees not reporting to work. All AFTER I asked about my order and she asked for my name on my order. I often drive 10 minutes past this location and go to the Volvo location for a reason. These people are always out of their supplies and their customer service is horrible. I do not recommend this location to anyone. And the girl at front register on 2/22/26 @8:45-9am needs some serious training and her manager should not have a management position
  • MS
    Martysonglist Silverwood
    Jan 24, 2026
    5.0
    Had what we wanted. Other Dunkin locations didn't!
  • KL
    Kira L
    Dec 31, 2025
    3.0
    NO DRIVE THRU!
  • WH
    Whitney Henderson
    Oct 28, 2025
    1.0
    🗑️

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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