Dunkin'

3.8
684 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1435 Battlefield Blvd N, Chesapeake, VA
23320, United States

Hours

Reviews

3.8
684 reviews
5 stars
335
4 stars
139
3 stars
77
2 stars
37
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, many customers report poor service, rudeness, and lack of acknowledgment.

Food Quality

Food quality is inconsistent, with several customers noting stale donuts and poorly prepared items, while others enjoyed their meals.

Cleanliness

Multiple reviews mention cleanliness issues, including unsanitary conditions and poorly maintained facilities.

Speed of Service

Service speed is frequently criticized, with many customers experiencing long wait times and disorganization during busy hours.

Product Availability

Customers often report limited product availability, including missing items and poor selection, particularly for donuts and ice cream.
  • WH
    Whitney Henderson
    Oct 28, 2025
    1.0
    🗑️
  • TL
    taylor luzier
    Oct 16, 2025
    5.0
    Ashley served us and was wonderful and very kind! Overall customer service was great!
  • PS
    Phoenix Slaughter
    Oct 6, 2025
    4.0
    Ethan was quick and friendly. made my frozen coffee taste even better than usual.
  • JK
    James Klotz
    Sep 13, 2025
    5.0
    Fantastic food served rapidly by phenomenally kind employees. Wonderful dining experience
  • BK
    Boni Kreider
    Sep 7, 2025
    1.0
    Don't go here. This is supposed to be a single scoop of ice cream and as you can see, it was flattened off the back (as if you were measuring something) rather than a round ball. There were only a few options, service was lackluster.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.