Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
481 reviews
5 stars
207
4 stars
94
3 stars
37
2 stars
35
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and incorrect orders.
Food Quality
Numerous reviews mentioned stale or poorly prepared food items, particularly donuts and bagels.
Cleanliness
Several customers noted cleanliness issues within the store, including dirty prep areas and unkempt facilities.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders were highlighted.
Staff Friendliness
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
- CBCharlotte ButlerNov 10, 20254.0Went for the WICKED tin, they were out of the special munchkins for tin. No problem. We got 5 powder and 5 cinnamon munchkins that were damp from air moisture and a drink. $18. I was disappointed in the donuts but I tried to ask for different and they said they're all like that. 🤷♀️
- NDNicolette DiColaOct 10, 20252.0The gentleman who works the drive through has absolutely no customer service. No hello, no good morning, no I'm confirmation of my order. He has been argumentative about my order when he got my order mixed up with someone else. I almost dropped my items when he handed me everything at once. I hate that this is the only Dunkin on my route to work.
- CKCharlie KleinOct 9, 20255.0The store was very clean and the staff was friendly! I only wish they offered a chocolate long john that didn't have filling.
- ISImmanuel SelahOct 7, 20252.0I've gone here 3-4 times in the past 2 weeks and they keep messing up my mobile order... drinks come out just fine but the food is always messed up or wrong. I've ordered a chocolate frosted donut and received a glazed donut with chocolate frosting smeared ontop. I've received a regular glazed when I ordered a chocolate glaze. And when I get a maple bacon breakfast sandwich I switch the croissant out for a bagel, they have messed this one up twice. Wasn't like this previously idk what happened it's not like it's busy when I come by there's 0-1 cars in line and maybe a person or 2 in the lobby...
- DWDarren WilsonSep 27, 20251.0Go to Hillcrest DD instead. When you ask for a large over there, you'll get a large. Cedar DD, I thought maybe it was a one time thing, it wasn't. When you order a large, you'll get a large cup half filled. Happened multiple times. Not sure if it's under new management or what. Used to be great.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Chesapeake, VA?
Dunkin' in Chesapeake, VA is open daily from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some of the specialty items available at Dunkin' Chesapeake?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for quick and convenient service.
What are some of the seasonal drinks currently available at Dunkin'?
Seasonal drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this location has a drive-thru for convenient service.
Are there any nearby places to visit after grabbing coffee at Dunkin'?
After visiting Dunkin', you might want to check out nearby spots like Royal Nail Spa for relaxation, Baskin-Robbins for ice cream treats, or Chesapeake First Church of the Nazarene for a community visit.
How can nearby businesses like Royal Nail Spa and Baskin-Robbins complement a visit to Dunkin'?
You can enjoy a coffee or breakfast at Dunkin' before or after pampering yourself at Royal Nail Spa or indulging in dessert at Baskin-Robbins, making for a well-rounded outing.
Are there financial services near Dunkin' in Chesapeake that customers can access?
Yes, customers can access financial services nearby, such as the CoinFlip Bitcoin ATM and BayPort Credit Union, making it convenient to handle errands in one trip.