Dunkin'

3.5
481 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1100 Cedar Rd, Chesapeake, VA
23322, United States

Hours

Reviews

3.5
481 reviews
5 stars
208
4 stars
94
3 stars
37
2 stars
35
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned stale or hard donuts, inconsistent food quality, and issues with incorrect or incomplete orders.

Cleanliness

Several customers noted cleanliness issues within the store, including dirty prep areas and unsanitary conditions.

Staff Friendliness

While some customers praised friendly staff, others reported a lack of acknowledgment and poor attitudes from employees.

Inconsistent Experience

Overall, experiences varied widely, with some customers having positive visits while many others expressed disappointment.
  • CC
    Charlotte
    Nov 10, 2025
    4.0
    Went for the WICKED tin, they were out of the special munchkins for tin. No problem. We got 5 powder and 5 cinnamon munchkins that were damp from air moisture and a drink. $18. I was disappointed in the donuts but I tried to ask for different and they said they're all like that. 🤷‍♀️
  • ND
    Nicolette DiCola
    Oct 10, 2025
    2.0
    The gentleman who works the drive through has absolutely no customer service. No hello, no good morning, no I'm confirmation of my order. He has been argumentative about my order when he got my order mixed up with someone else. I almost dropped my items when he handed me everything at once. I hate that this is the only Dunkin on my route to work.
  • CK
    Charlie Klein
    Oct 9, 2025
    5.0
    The store was very clean and the staff was friendly! I only wish they offered a chocolate long john that didn't have filling.
  • IS
    Immanuel Selah
    Oct 7, 2025
    2.0
    I've gone here 3-4 times in the past 2 weeks and they keep messing up my mobile order... drinks come out just fine but the food is always messed up or wrong. I've ordered a chocolate frosted donut and received a glazed donut with chocolate frosting smeared ontop. I've received a regular glazed when I ordered a chocolate glaze. And when I get a maple bacon breakfast sandwich I switch the croissant out for a bagel, they have messed this one up twice. Wasn't like this previously idk what happened it's not like it's busy when I come by there's 0-1 cars in line and maybe a person or 2 in the lobby...
  • DW
    Darren Wilson
    Sep 27, 2025
    1.0
    Go to Hillcrest DD instead. When you ask for a large over there, you'll get a large. Cedar DD, I thought maybe it was a one time thing, it wasn't. When you order a large, you'll get a large cup half filled. Happened multiple times. Not sure if it's under new management or what. Used to be great.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.