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Brand Certified

Chipotle Mexican Grill

2.7
(591 reviews)

About

Mexican Restaurant
Chipotle Chesapeake Battlefield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
100 Coastal Way, Chesapeake, VA
23320, United States

Hours

Reviews

2.7
591 reviews
5 stars
170
4 stars
62
3 stars
44
2 stars
49
1 star
266

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, portion sizes, and incorrect orders, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of attention to orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean food preparation areas.

Management Issues

Frequent complaints about management practices, including staff behavior and lack of oversight, contributed to negative experiences.

Inconsistency

Customers experienced inconsistency in food quality and availability of menu items, leading to frustration.
  • RH
    Ron Hagood
    Feb 18, 2026
    2.0
    Food was good the service was lacking. The lady running register lack people skills. Had me a warm coke zero and for $3.45 that's not good. Luckily I was just in town for training.
  • LG
    Lisa Gav
    Feb 15, 2026
    1.0
    Food is disgusting! Shut this place down. Been sick all weekend from food poisoning. 😡😡😡😡😡😡😡
  • JH
    Jessica Hall
    Jan 20, 2026
    1.0
    Ordered three of the “new” protein tacos and this what I came home to. There was literally almost no meat in any of them. I’ve ordered before from the location in great bridge and they were great. Your window employee was dancing when I pulled up (all good we all deserve to have fun and enjoy work) but seemed annoyed when I asked for my prepaid order. When I came home and opened my tacos was HIGHLY disappointed. I’ll go back to the great bridge location going forward. There’s definitely not 40 grams of protein with these three little tacos and no meat. (Literally)
  • NJ
    Nancy Johnson
    Dec 31, 2025
    5.0
    Staff was very pleasantly and accommodating with my food choices. Bowl was packaged professionally and securely-- no mess👍🏼👍🏼
  • HC
    Heather Collins
    Dec 17, 2025
    1.0
    They should shut down or hire a completely new staff

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Chesapeake Battlefield serve?

Chipotle is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 100 Coastal Way, Chesapeake?

Chipotle at Chesapeake Battlefield is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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