Chipotle Mexican Grill

2.7
585 reviews
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Business Details

100 Coastal Way, Chesapeake, VA
23320, United States
(757) 389-8414
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Chesapeake Battlefield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
100 Coastal Way, Chesapeake, VA
23320, United States

Hours

Reviews

2.7
585 reviews
5 stars
168
4 stars
62
3 stars
44
2 stars
48
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, including undercooked rice, bland flavors, and incorrect portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incomplete or incorrect items.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
  • BB
    BaliBert
    Oct 17, 2025
    5.0
    My wife had the best experience at this chipotle. We were visiting from out of town. Certainly not like our chipotle‘s at home in Connecticut.
  • IW
    Isabella Waltman
    Sep 25, 2025
    1.0
    I was just served here right now by a black girl with a nose piercing and straight black hair. I didn’t get her name, hence the description. She was rude to the coworker next to her, a young white brunette lady. And then after I was finished with my order she made a very nasty comment. I only order chicken and extra rice, I know it’s strange so I’m always very appreciative and polite. She had the nerve to roll her eyes and made a snide comment to the coworker on her other side. The nerve this girl had was insane. Food was great though!
  • DN
    Doug Ng
    Sep 24, 2025
    4.0
    Take out only
  • MP
    Malcolm Powell
    Sep 15, 2025
    1.0
    Whoever the girl is that works at this particular location with The painted on eyebrows. She’s pretty heavy also. She definitely rub me the wrong way and very rude for sure. I think I’m just gonna go to the one on Eden Way moving forward.
  • AY
    Aaliyah Yvonne
    Sep 9, 2025
    1.0
    FOOD ALWAYS TRIFLING! No taste , and something always tastes off , do better!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Chesapeake Battlefield serve?

Chipotle is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 100 Coastal Way, Chesapeake?

Chipotle at Chesapeake Battlefield is open daily from 10:45 AM to 11:00 PM.