Chipotle Mexican Grill

3.1
1186 reviews
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Business Details

836 Eden Way N, Chesapeake, VA
23320, United States
(757) 361-3911
https://locations.chipotle.com/va/chesapeake/836-eden-way-n?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1440
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About

Mexican Restaurant
Chipotle Greenbrier Virginia Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
836 Eden Way N, Chesapeake, VA
23320, United States

Hours

Reviews

3.1
1,186 reviews
5 stars
369
4 stars
220
3 stars
108
2 stars
113
1 star
376

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.

Cleanliness

Numerous reviews highlighted poor cleanliness standards, with dirty tables, overflowing trash, and unsanitary conditions in the dining area.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many others noted rude interactions and a lack of urgency from employees.

Food Quality

Several customers expressed dissatisfaction with food quality, citing issues like small portions, stale ingredients, and inconsistent preparation.

Management Issues

Reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of effective staff training.
  • AR
    Audrey Renn
    6 days ago
    4.0
    It's Chipotle. It's good. The staff are nice at this location.
  • PS
    Priscilla S
    Dec 30, 2025
    1.0
    They completely forgot to put the quesadilla in my child's meal. Couldn't get a real person on the phone or get help from the app. Pretty frustrating over 5 dollars but this isnt the first time they have messed up my family's orders. Id love to be put in direct contact with a manager to get a refund.
  • DM
    Daniel Moore
    Dec 28, 2025
    4.0
    Still good if you are in need of a certain topping, please ask before you get to it. Trust me, food is good but we all have that item that makes it all come together.
  • KA
    Kadir Altin
    Dec 17, 2025
    5.0
    Good people and good service
  • SC
    Shirley Clayton
    Dec 9, 2025
    4.0
    I was overcharged for a meal but the problem was resolved the next day. I was refunded the difference. The manager took care of the problem. Great service
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Greenbrier Virginia Beach offer?

Chipotle Greenbrier Virginia Beach offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with customizable options.

What are the operating hours for Chipotle Greenbrier Virginia Beach?

Chipotle Greenbrier Virginia Beach is open daily from 10:45 AM to 10:00 PM.