Chipotle Mexican Grill

3.1
1180 reviews
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Business Details

836 Eden Way N, Chesapeake, VA
23320, United States
(757) 361-3911
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Greenbrier Virginia Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
836 Eden Way N, Chesapeake, VA
23320, United States

Hours

Reviews

3.1
1,180 reviews
5 stars
367
4 stars
217
3 stars
107
2 stars
113
1 star
376

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary food preparation areas.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and unprofessional behavior from employees.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and flavorful meals, others complained about small portions, incorrect orders, and stale ingredients.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy at this location.

Management Issues

Several reviews pointed to poor management practices, including staff being berated in front of customers and a lack of organization during busy times.
  • JO
    Jessica Ocasio
    Nov 14, 2025
    5.0
    I went to this Chipotle to see how was the place in general. When I walk in notice every table was clean same with soda fountain. I talk to a employee she smile at me and was friendly, definitely will go back to this location.
  • GB
    Gerald Bost
    Nov 6, 2025
    1.0
    The worst they ran out of peppers and onions they ran out of corn hard rice from the bottom of the pot and the portions have gotten less I will not be going to that chipotle again
  • SJ
    Selena Johnson
    Nov 4, 2025
    5.0
    Love the food
  • MA
    Marguerite Askew
    Oct 29, 2025
    3.0
    Food and guacamole too salty. Was told that tomato mixture was not spicy; wow, just the obbosite.
  • MC
    Mason Clawson
    Oct 28, 2025
    5.0
    This location is amazing. The staff and all friendly and are very efficient. The food is fresh and delicious as always, and the management is great. The manager offed me a free side of queso and was vary polite. I would come here every week if i could
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Greenbrier Virginia Beach offer?

Chipotle Greenbrier Virginia Beach offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with customizable options.

What are the operating hours for Chipotle Greenbrier Virginia Beach?

Chipotle Greenbrier Virginia Beach is open daily from 10:45 AM to 10:00 PM.