Business Details
About
Mexican Restaurant
Chipotle Chesapeake Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
958 reviews
5 stars
294
4 stars
158
3 stars
77
2 stars
78
1 star
351
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude staff and poor management, with instances of employees arguing and ignoring customers.
Food Quality
Customers frequently mentioned issues with food quality, including cold food, lack of flavor, and incorrect portions.
Stock Availability
Numerous reviews highlighted that the location often runs out of key ingredients, leading to customer dissatisfaction.
Cleanliness
The restaurant was described as dirty and poorly maintained, with complaints about unclean tables and food prep areas.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate portion sizes.
- SMstephanie mitchell2 days ago2.0The staff on tonight, 11/22/25 that prepared our order and handled our payment were not friendly nor professional. When we walked in it was about 5 girls gathered around talking, we were never greeted and we also had to wait for their conversation to end to get our order started. They did not speak to anyone but each other (talking negatively about customers in front of customers), their way of communicating with customers was staring at you, shaking their head and pointing. Also both food counters where orders are prepared needed to be wiped down. This was the last visit for me.
- CRchanel rasmussen3 days ago1.0I did a Group order for delivery and the food was disgusting, opened my container and the food looked half eaten, I couldn’t even bring myself to eat it. And every order was wrong
- GCGordon Cross5 days ago1.0The evening I went there may have been a one-off, however, they were out of multiple ingredients. The lady behind the counter announced that they were unable to make burritos because they didn't have any wraps, they also stated that if you wanted to order a bowl, they only had white rice. There was a delivery truck outside, however this was about 7:30 at night and I don't understand how they can run out of basic product.
- JGJamie GallagherNov 16, 20251.0Where are the adults???? This place is run by children who are unprofessional and have no idea how to keep things sanitary. Won’t be back
- MCMariah CarsonNov 15, 20251.0They gave me some leftover meat in my bowl some pieces were hard very dissatisfied I don’t know who the manager is but get it together yall
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Chesapeake Square located?
It is located at 4116 Portsmouth Blvd, Chesapeake City, Chesapeake, VA 23321.
What are the opening hours for Chipotle Mexican Grill Chesapeake Square?
The restaurant is open Monday through Sunday from 10:45 AM to 10:00 PM.
Does Chipotle Chesapeake Square offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What type of food does Chipotle Mexican Grill Chesapeake Square serve?
They serve customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple Store.
What payment options are accepted at Chipotle Chesapeake Square?
They accept credit cards and offer gift cards as well.
Is Chipotle Chesapeake Square an LGBTQ+ friendly establishment?
Yes, the location welcomes LGBTQ+ customers.
What are some nearby dining options close to Chipotle Chesapeake Square?
Nearby dining options include Burger King, Zaxby's, Bubba's 33, LongHorn Steakhouse, and Panda Express, offering a variety of fast food, American, and seafood cuisines.
What other services can visitors access near Chipotle Chesapeake Square?
Visitors can access services like banking at SunTrust and Chartway Credit Union, medical care at Sentara Family & Internal Medicine Physicians, and beauty services at World Nails & Spa and Supercuts nearby.
Are there any nearby shopping options close to Chipotle Chesapeake Square?
Yes, nearby shopping options include Toys"R"Us and Tj Maxx, providing retail and clothing store experiences.