Many customers praised the exceptional service provided by staff, particularly highlighting servers like Jamila, Tonya, and Tessa for their attentiveness and friendliness.
Food Quality
Overall, the food received positive feedback for being delicious and well-prepared, although there were a few complaints about specific dishes being overcooked or too salty.
Atmosphere
The ambiance of the restaurant was frequently described as welcoming and enjoyable, contributing to a pleasant dining experience.
Value for Money
Customers appreciated the reasonable prices and special deals, such as the $10 take-home meal option, which added to the overall satisfaction.
Inconsistency
Some reviews noted inconsistencies in food quality and service, with a few customers experiencing issues that detracted from their overall experience.
BB
Brett Bell
2 days ago
5.0
Thank you to our Server, Tessa C, for making our dining experience this evening most enjoyable. She was attentive, charming and sincere and easily addressed all questions regarding our dinner selections. It was a great evening with another superb meal and Tessa ensured everything went smoothly and sold us on the Take Home plan! We’ll be back real soon. Thank you Tessa!
II
Insightfullyy
4 days ago
5.0
I came here with my family for my 25th birthday last night. It was a last minute decision to come here. The reservation was made the night before. There was about 8 of us in total, so a decently sized party. Our server was Brandon. He was nice, very attentive and him and the rest of the staff even sang happy birthday to me in Italian (which I thought was so cute!). This place definitely lives up to its 4.6 stars. I would definitely come here again. Thank you again Carrabbas for helping to make my 25th birthday that much more special!
MT
Mark Turner
Nov 16, 2025
5.0
Not many people in the restaurant when we arrived. It soon filled up. Service was absolutely awesome! Thank you Alexa!!! The food and drinks (adult) were wonderful. Good sized portions. Will definetly return. Our favourite Virginia location.
DA
Dawn Ashley
Nov 9, 2025
4.0
We were left with mixed feelings about our visit last night. We were greeted nicely and sat at a table two over from the food line. Jamila was fabulous. Her personality, attention to detail and over all service was beyond amazing. We all felt like we had met a new, dear friend.
The food was good. Nothing fabulous. My steak was over cooked and the Marsala sauce was sparse but tasty.
What ruined the experience was listening to the proprietor bully and degrade his staff from the waitress to the cook to the other manager. At one point he used a racial slur when speaking to his cook. A waitress that had been there all day and had a backache asked to leave early and he berated her until she was sobbing. He is a disgrace to the Carrabas franchise.
Just because you can afford to own a business does not mean you know how to run one.
CS
Christian Smart
Nov 6, 2025
5.0
My 2nd favorite Italian restaurant! I loved Carrabba's since the 1st time I've have it and I'm not scared to try new items because I'm never disappointed! The service is great and if you go at a good time when there isn't a large crowd you'll get your food very quickly! We had barely started eating our oil and bread when we received our calamari, barely finished that before we got our salads, and barely finished our salads before our main dish lol.
Can I order food from Carrabba's Italian Grill online?
Yes, you can order online for pickup or delivery at https://www.carrabbas.com/order/menu/chesapeake.
Does Carrabba's cater events?
Yes, Carrabba's Italian Grill offers catering services.
What are some nearby places where I can grab a coffee before or after dining at Carrabba's?
Starbucks, a nearby coffee shop and internet cafe, is close to Carrabba's if you're looking for coffee before or after your meal.
If I need mobile phone services or accessories near Carrabba's, where should I go?
The AT&T Store and Shattered Mobile, both mobile phone stores nearby, offer phone services and repairs close to Carrabba's.
Are there other dining options nearby Carrabba's Italian Grill?
Yes, nearby dining options include Firehouse Subs (fast food and caterer), Five Guys (burger restaurant), Golden Corral Buffet & Grill (American buffet), Panda Express (Chinese fast food), and Jasmine Thai Cuisine (Thai restaurant).
Is Carrabba's Italian Grill wheelchair accessible?
Yes, Carrabba's has wheelchair accessible entrance, parking, seating, and restrooms, ensuring accessibility for all guests.