Numerous reviews praised the exceptional service provided by staff members, particularly highlighting servers like Tonya, Jamila, and Tessa for their attentiveness and friendliness.
Food Quality
Customers frequently complimented the food, noting its deliciousness and quality, although there were some isolated complaints about specific dishes being overcooked or not meeting expectations.
Atmosphere
The restaurant's atmosphere received positive remarks, with many describing it as lovely, relaxing, and suitable for family gatherings or special occasions.
Mixed Experiences
While many reviews were overwhelmingly positive, a few customers reported issues with order accuracy and service delays, indicating some inconsistency in the dining experience.
LL
Logan
4 days ago
5.0
I absolutely love going to Carrabba’s. The Tuscan Chicken was to die for, and the Bryan Chicken is always a staple—especially with that incredible goat cheese. You truly can’t go wrong with either.
Our server, Jamila, who took care of us around Christmas time, was an absolute pleasure. From the moment we arrived, her presence stood out—she brought incredible light, warmth, and energy to the atmosphere. She truly felt like the heart and passion of the restaurant that day.
Jamila provided amazing service, paired perfectly with great food and great people. I genuinely hope one day she’s running a Carrabba’s of her own, bringing that same attitude and care to every guest she serves.
Love eating at Carrabba’s—always a fantastic experience.
NW
Nicole Watson
4 days ago
5.0
Jamil at Carrabas Battlefield BLVD is AMAZING!!! She is so sweet and easy to talk to. As an autistic person she made me feel relaxed and she really knows her menu! She was able to answer our questions with ease, she is very knowledgeable! To give perspective I have a passout disorder and while I was dining with my mother visiting from Texas and my small daughter I had one of my episodes and Jamil was amazing! She helped my mom with my daughter by having her walk around the restaurant with her so my daughter wasn’t terrified because she was crying. My mom was able to help me and when I came to I was embarrassed and sobbing Jamil came to the rescue again and hugged me and assured me that I had nothing to be ashamed of. She loved on all three of us and made sure our exit with to go food was seamless. I cannot express how much gratitude I have for Jamil because in today’s world kindness is often forgotten. The light of Jesus is in Jamil and I will forever be grateful to her. I hope to see her again and if she can receive some form of recognition or raise I support it because she is such a beautiful soul. Jamil if you see this I love you and hope to see you again!
3U
3DS User
5 days ago
1.0
One of the worst customer experiences I’ve had. I sat at the to go parking spot for over 20 minutes and watched the employees leave the premises to get Starbucks. I went to use the bathroom and found my order sitting there at the rack.
Thank you for wasting my time and money. Your employees have 0 professionalism or courtesy
AH
Autumn Hartman
Jan 4, 2026
5.0
Carrabas has been a favorite among restaurants with my family for a while. The food is high quality, the atmosphere is lovely, and the service is friendly. The past time I’ve gone, my server was Tonya. She was extremely sweet and made sure my family and I had more than everything we needed. She constantly had a genuine smile on her face and was ready to help. Thank you, Tonya!
LR
Linda Raby-williams
Dec 31, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
We always have a wonderful experience here, and KeeKee is a big reason why. She is consistently friendly, attentive, and professional every time we visit. Our service is always prompt and continuous from start to finish—she checks in just the right amount and makes sure everything is exactly as it should be.
We are frequent guests, and KeeKee provides the same excellent level of service every single visit. She truly makes us feel welcome and valued as customers. Outstanding service like hers keeps us coming back. Thank you, KeeKee
Can I order food from Carrabba's Italian Grill online?
Yes, you can order online for pickup or delivery at https://www.carrabbas.com/order/menu/chesapeake.
Does Carrabba's cater events?
Yes, Carrabba's Italian Grill offers catering services.
What are some nearby places where I can grab a coffee before or after dining at Carrabba's?
Starbucks, a nearby coffee shop and internet cafe, is close to Carrabba's if you're looking for coffee before or after your meal.
If I need mobile phone services or accessories near Carrabba's, where should I go?
The AT&T Store and Shattered Mobile, both mobile phone stores nearby, offer phone services and repairs close to Carrabba's.
Are there other dining options nearby Carrabba's Italian Grill?
Yes, nearby dining options include Firehouse Subs (fast food and caterer), Five Guys (burger restaurant), Golden Corral Buffet & Grill (American buffet), Panda Express (Chinese fast food), and Jasmine Thai Cuisine (Thai restaurant).
Is Carrabba's Italian Grill wheelchair accessible?
Yes, Carrabba's has wheelchair accessible entrance, parking, seating, and restrooms, ensuring accessibility for all guests.