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Arby's

4.0
(815 reviews)
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Business Details

2417 Taylor Rd, Chesapeake, VA
23321, United States
(757) 465-4617
http://www.arbys.com/locations/us/va/chesapeake/2417-taylor-rd/store-7187
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2417 Taylor Rd, Chesapeake, VA
23321, United States

Hours

Reviews

4.0
815 reviews
5 stars
398
4 stars
181
3 stars
116
2 stars
44
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or undercooked items.

Positive Experiences

Some customers praised specific staff members for excellent service and noted enjoyable food experiences.

Cleanliness Concerns

Several reviews mentioned cleanliness issues within the restaurant, including dirty floors and sticky drink stations.

Pricing Complaints

Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
  • JJ
    Jeremiah Johnson
    Feb 3, 2026
    3.0
    Service was okay. The cheese sticks were cold.
  • CC
    Charlotte
    Jan 18, 2026
    4.0
    Service was slow, we waited about 30 minutes for 2 of their box deals. They were very good when we got it. Its an amazing deal when feeding 4.
  • WB
    Wanda Brown
    Jan 8, 2026
    1.0
    Look in the restaurant no one. So yes thought I will just go through the drive thru and get my food. One person in front of me 20 minutes I waited and left. The service should not take 20 minutes and was not busy. Can’t and will never stop again.
  • BL
    B L
    Dec 15, 2025
    5.0
    Stopped at Arby’s to grab sandwiches for the kids & WOW I was blown away by Ms. Christine and Mr. Hollis!!! Amazing customer experience!! They were both attentive and so kind!!
  • RA
    RaeSharon Alonzo
    Dec 7, 2025
    3.0
    We ordered via the drive through. Fries were cold. The classic roast beef and chicken sandwiches were tasty enough. Bur we were asked to pull forward when no one was behind us. I thought it was because they were making fresh food, but it was all Luke warm temperature... except the fries, those were cold. The person at the register was nice though. I didn't rate atmosphere since we didn't go in at all.
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Brand Certified Facts from Arby's

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