Arby's

4.0
812 reviews
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Business Details

2417 Taylor Rd, Chesapeake, VA
23321, United States
(757) 465-4617
http://www.arbys.com/locations/us/va/chesapeake/2417-taylor-rd/store-7187
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2417 Taylor Rd, Chesapeake, VA
23321, United States

Hours

Reviews

4.0
812 reviews
5 stars
397
4 stars
180
3 stars
115
2 stars
44
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of attentiveness.

Food Quality

Food quality was inconsistent, with reports of cold or undercooked items, but some customers enjoyed the taste and freshness of certain menu items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and sticky drink stations.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Customers noted that prices were high for fast food, with some feeling that portion sizes did not justify the cost.
  • WB
    Wanda Brown
    4 days ago
    1.0
    Look in the restaurant no one. So yes thought I will just go through the drive thru and get my food. One person in front of me 20 minutes I waited and left. The service should not take 20 minutes and was not busy. Can’t and will never stop again.
  • BL
    B L
    Dec 15, 2025
    5.0
    Stopped at Arby’s to grab sandwiches for the kids & WOW I was blown away by Ms. Christine and Mr. Hollis!!! Amazing customer experience!! They were both attentive and so kind!!
  • PB
    Philip “Navy Vet” B
    Dec 10, 2025
    5.0
    Great service and food
  • RA
    RaeSharon Alonzo
    Dec 7, 2025
    3.0
    We ordered via the drive through. Fries were cold. The classic roast beef and chicken sandwiches were tasty enough. Bur we were asked to pull forward when no one was behind us. I thought it was because they were making fresh food, but it was all Luke warm temperature... except the fries, those were cold. The person at the register was nice though. I didn't rate atmosphere since we didn't go in at all.
  • TB
    Thomas B
    Oct 14, 2025
    1.0
    Slow and bad food.
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