Arby's

4.1
582 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
100 Woodlake Dr, Chesapeake, VA
23320, United States

Hours

Reviews

4.1
582 reviews
5 stars
318
4 stars
133
3 stars
50
2 stars
31
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.

Food Quality

While many enjoyed the food, there were consistent complaints about cold or improperly prepared items, particularly fries and sandwiches.

Staff Attitude

Customer service experiences varied widely; some praised friendly staff, while others reported rude or unprofessional behavior from employees.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and floors.

Order Accuracy

There were multiple instances of incorrect orders, leading to customer dissatisfaction.
  • NY
    None Ya
    Dec 10, 2025
    1.0
    Waste of time.
  • JT
    Joey Templeton
    Nov 22, 2025
    4.0
    We like Arby's but its always slow, and this last trip was literally a 20 minuet wait in the drive through line with only one car ahead of us.
  • RM
    roberto Mendoza
    Nov 10, 2025
    5.0
    Te atienden muy rápido y las curlis fríes son ricas
  • MC
    Mark Curling
    Oct 5, 2025
    5.0
    Consistently good
  • GH
    Grady Hunter
    Sep 15, 2025
    5.0
    Friendly fast service and the sandwhiches were made with care.