Arby's

3.9
879 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
809 N Battlefield Blvd, Chesapeake, VA
23320, United States

Hours

Reviews

3.9
879 reviews
5 stars
406
4 stars
236
3 stars
107
2 stars
44
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported cold, overcooked, or unsanitary food.

Customer Service

Customer service experiences varied widely; some staff were friendly and attentive, while others were rude or dismissive.

Cleanliness

Concerns raised about cleanliness, particularly in dining areas and restrooms, with some customers noting unsanitary conditions.

Service Speed

Many customers reported slow service, especially during peak hours, with some experiencing long waits for their orders.

Order Accuracy

Several customers reported issues with incorrect orders or missing items, leading to dissatisfaction.
  • LP
    Lana Ponsonby
    5 days ago
    1.0
    They brought me a fish sandwich with. Black burnt bun ! When I said can I just get a new bun she said no that’s how they come but we can remake it but we can’t just give you a bun . ? I said ok- but I didn’t even get an I’m sorry or wow it shouldn’t be burnt - nothing ? Like is burnt black buns normal ?
  • LL
    Lovely
    6 days ago
    1.0
    I still don’t understand why you can’t give zero stars. just stopped past the battlefield location & asked for a fish sandwich 3 times in the drive through after the associate came back giggling on the intercom. yes you can make food at home but my mother just got out of urgent care from a infection that has her eye drooping so yes at this moment connivence is best. each time she stated she couldn’t hear me , i asked her would she like me to come to the window her response was no ! i just want you to speak louder … but you heard that okay. Came to the one on woodland by kroger spoke in the same tone the young man assisted me and i’m sitting in my car waiting on my fresh food to come out to me. These jobs need to do a thorough evaluation on who they bring into the business & not just to meet drive thru times and standards. This is coming from someone who started at wendy’s and mcdonald’s as my first jobs. If you don’t want to come to work SIMPLY DONT COME . We all have free will use it .
  • KK
    Kevin
    Dec 30, 2025
    1.0
    Wouldn't answer at the drive through despite being open...
  • TT
    TANK
    Dec 18, 2025
    5.0
    Fast service.
  • ES
    Edison Spruill
    Dec 9, 2025
    5.0
    If I am near a Arby's I will always stop in. It's a nice break from burgers all the time. I love their curly fries