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Arby's

3.8
(671 reviews)
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Business Details

225 Hillcrest Pkwy, Chesapeake, VA
23322, United States
(757) 421-2191
http://www.arbys.com/locations/us/va/chesapeake/225-hillcrest-pkwy/store-8295
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
225 Hillcrest Pkwy, Chesapeake, VA
23322, United States

Hours

Reviews

3.8
671 reviews
5 stars
311
4 stars
147
3 stars
72
2 stars
42
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many waiting 15-30 minutes for their orders.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or incorrect orders, and issues with portion sizes.

Cleanliness

The dining area and facilities were often described as dirty or in disrepair, with several reviews highlighting unsanitary conditions.

Staff Attitude

Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or inattentive.

Operational Issues

Frequent complaints about being out of key menu items, early closures, and poor management were noted.
  • CD
    Chris Dail
    Feb 5, 2026
    4.0
    Expensive
  • CY
    Clint Yeutter
    Feb 2, 2026
    3.0
    Slow service. Did an online order and still took 20 minutes to get my order.
  • KS
    Kellyn Smith
    Jan 19, 2026
    3.0
    Very slow. It seemed like one guy doing everything. Chicken tenders were not worth it.
  • JS
    Jason Sprayberry
    Dec 21, 2025
    5.0
    Got my dammich wrong but fixed it during holiday rush weekend... Lil bit of an additive on remake but I getit
  • NN
    Natasha Norvell
    Dec 4, 2025
    1.0
    Store closes 20 minutes early and its happening often. Twice this week alone.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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