Food Lion

4.4
767 reviews

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
109 Gainsborough Square, Chesapeake, VA
23320, United States

Hours

Reviews

4.4
767 reviews
5 stars
484
4 stars
177
3 stars
64
2 stars
15
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some praised exceptional service while others reported rudeness and lack of assistance.

Cleanliness

The store is generally noted for being clean and well-maintained.

Product Availability

Customers appreciate the variety and freshness of produce, but some noted issues with stock levels and product quality.

Checkout Experience

Many customers expressed frustration with self-checkout only options and long wait times at customer service.

Pricing

Food Lion is recognized for competitive pricing and good sales, although some customers noted rising prices.
  • PL
    Preston Layne
    4 days ago
    1.0
    Staff needs better training came tonight to pick up a delivery order and got met with attitude and rebuttals just after a little mishap of communication. Requested a reprint of barcodes for order and got told it doesn’t work like that and requested to speak to a manager to which I got put on hold for 20 mins unprofessional.. would not recommend to shop if your looking for good hospitality.
  • RH
    R Hall
    Dec 3, 2025
    5.0
    At the Hill.
  • RR
    Raymond
    Nov 11, 2025
    2.0
    Was accused of not scanning items and trying to take them without paying by an old lady running the check out section early in the morning. And later on although I requested help since the self check out scanners were not working properly, I was ignored by her. The worker was INCREDIBLY rude and had a bad attitude. She didn't want to help me or try to get me help and I had to ask a manager at customer service to help me with the locked screen that had an issue later. Because she tried to ignore us, and we were left standing there for several minutes. I think this company is slipping. Great Bridge was bad too, and constantly sold us meats that tasted like soap. I have to try to go out over the draw bridge now to Cedar Rd, Food lion to avoid these problems.
  • RF
    Rosalind Floyd
    Nov 3, 2025
    5.0
    Exceptional Service from Ms. DJ and Ms. Eileen at Food Lion! If you want to experience top-tier customer service, look no further than the Food Lion team of Ms. DJ and Ms. Eileen. Ms. DJ in the bakery may not know my name, but she surely knows my face. Every single time I walk in, she greets me with that bright smile and already knows what I’m there for, their famous Gold Fudge Cake. Before I can even say a word, she’s got it ready. Now that’s anticipating customer needs! Her spirit is joyful, her professionalism unmatched, and she makes every visit feel personal. Ms. DJ represents what true customer care looks like, consistent, kind, and full of heart. And Ms. Eileen? Let me tell you, she’s in a class of her own. I’m not even sure what department she works in because she seems to know everything about the store. Need help finding something? She’s got you. Have a question? She already knows the answer. Ms. Eileen carries herself with confidence, grace, and that “we’ve got you covered” energy that keeps the store running like a well-oiled machine. She’s the kind of associate every store dreams of having, as she’s knowledgeable, dependable, and always pleasant. Together, Ms. DJ and Ms. Eileen make shopping at Food Lion an experience worth repeating. They turn a simple grocery run into a feel-good visit every single time.
  • GF
    Gathering up the Fragments
    Oct 6, 2025
    5.0
    This is my store! It is like home away from home, I love it here! I cannot believe that a foodlion has become my favorite store to frequent throughout the week!!😁 I mean yes it may not have everything such as retail home goods etc, but it just give me a pleasant feeling every time oh there, and every worker has been nothing but superb! I’ve been going here since 2023 when I first moved in the area.? Thank you all and keep up the good work and attitude.🫡❤️🎉🥳🥳🥳🥳🥳

Frequently Asked Questions About Food Lion

What are the opening hours of Food Lion at Gainsborough Square?

Food Lion at 109 Gainsborough Square, Chesapeake, VA is open daily from 7:00 AM to 11:00 PM.

Where is Food Lion located in Chesapeake?

Food Lion is located at 109 Gainsborough Square, Chesapeake, VA 23320, in the Gainsborough Square neighborhood.