McDonald's

3.5
864 reviews
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Business Details

USHY 29 & 703, Chatham, VA
24531, United States
(434) 432-2966
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
USHY 29 & 703, Chatham, VA
24531, United States

Hours

Reviews

3.5
864 reviews
5 stars
301
4 stars
200
3 stars
153
2 stars
65
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many expressing frustration over incorrect orders and unhelpful staff.

Food Quality

While some customers enjoyed their meals, many noted inconsistencies in food quality, including cold items and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the restrooms, with some describing them as dirty or slippery.

Staff Performance

Customer experiences with staff varied widely; some praised friendly and helpful employees, while others reported rude or indifferent service.

Overall Experience

The overall sentiment was mixed, with some customers having positive experiences while many others expressed dissatisfaction with service and food quality.
  • BN
    Brian Nicholson
    Nov 4, 2025
    5.0
    Stellar McDonald's. Wonderful. 10/10. I keep up with progress. This is it. Whatever is going on 11/4/25. You dial that in forever.
  • DS
    Dane Smith
    Oct 27, 2025
    1.0
    Service is bad, everything is bad. I understand that you were busy, but all you had to do was walk up and take our cash and give us cash back, then get back to what you were doing. I had to wait almost an hour for my food wile the rest of my group in a group trip all got their food before me. Even one that had ordered after me! At the register. I ordered mine on the screen and still never got my order.
  • KK
    Kauts
    Oct 19, 2025
    5.0
    An old guy was trying to figure out how to order on the touchscreen and the young lady very helpfully came over and showed him how to complete his order and pay
  • JM
    Jan Stankiewicz McCarthy
    Oct 17, 2025
    5.0
    Surprisingly, the cheese quarter pounder tasted better than any other McD’s. I did mobile order and picked up at drive thru. It was 100% accurate and quick service, short line. Easy on and off the highway.
  • JO
    Joel Overly
    Oct 15, 2025
    2.0
    Do not try to come inside this location. They do not want your business inside this location. They only want you to use the drive-through. I don't care how long the drive through line is, it is always faster than coming inside.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Chatham, VA is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's offer delivery service, and what are the delivery hours?

Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.