Wendy's

3.4
1057 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Charlottesville, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Charlottesville, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
416 4th St N.W., Charlottesville, VA
22903, United States

Hours

Reviews

3.4
1,057 reviews
5 stars
350
4 stars
222
3 stars
185
2 stars
84
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, indicating chronic staffing and management problems.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and overall lack of cleanliness in the restaurant.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect orders, suggesting inconsistency in food preparation.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude behavior and lack of professionalism.
  • CT
    Chris Thacker
    4 days ago
    2.0
    Been here multiple times and every time there Very slow waited over 10 minutes in line some other people even drove off B4 reaching the pay window after placing there order. and the cashier was very rude.
  • CM
    C&J Moon
    6 days ago
    1.0
    This location seemed woefully understaffed at a peek dinner hour, which surely contributed to multiple errors on our order of 6 meals. Three sandwiches ordered plain were fully topped. Both orders of fries and a 10-piece nugget were not included in the bags. Messed up orders are frustrating enough, but particularly troublesome when taken to go.
  • TL
    Terrence Louk
    Dec 13, 2025
    1.0
    Went to get a chicken sandwich on Saturday the 13th and when my order was taken it was done very rude. I made a comment about how rude the order was taken and when I got my sandwich the employees were laughing, which gave me me a feeling to check it and I found hair in my sandwich, when I went into the restaurant to get my money back and they told me I’d have to come back on Monday the 15th. It’s hard to believe that they would make someone come back two days later to get a refund and they not just take care of a paying customer. So I hope this reviews helps people in the future when they pick an establishment to eat at. Thank you
  • PR
    Patricia Reeve
    Dec 7, 2025
    2.0
    I hate to give a bad review bc the employees were very nice and were working hard to satisfy customers. But we ordered on the app and arrived to find they were out of fries, spicy chicken sandwiches, multiple drinks. The employees said this happens often bc the franchise owner doesn't order enough food. Had to wait 30 minutes for them to make all the new food we had to order.
  • AS
    Ann Stokely
    Nov 22, 2025
    5.0
    I love this location! Not only is the food always fresh when I eat here as a customer but tonight the staff really went above and beyond for me when I was grubhubbing. The app sent me to the store right before close and even though I raced there didn’t make in time, but the manager Kevin let me in anyway and had them make the customers food fresh. Also shout out to Chris and Will who were helping prepare the food. They all had a great attitude and as a former GM I know that employees like this are hard to come by. Keep up the good work guys! They all deserve a raise!!

Frequently Asked Questions About Wendy's

Is Charlottsvill 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-through at Wendy's Charlottesville?

The drive-through at Wendy's Charlottesville is open daily from 6:30 AM to 2:00 AM.