Tropical Smoothie Cafe

4.1
210 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1954 Rio Hill Center, Charlottesville, VA
22901, United States

Hours

Reviews

4.1
210 reviews
5 stars
133
4 stars
31
3 stars
11
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Food Quality

The smoothies and food are generally well-received, with many customers enjoying the taste and variety, though some mention issues with consistency.

Cleanliness

The establishment is often noted for its cleanliness, although there are concerns about food handling practices and overall hygiene.

Staffing Issues

Several reviews indicate that the location struggles with being adequately staffed, leading to slow service during busy times.

Customer Experience

While many customers appreciate the atmosphere and service, there are notable complaints about specific staff members being unfriendly or dismissive.
  • GL
    G&P Lamb
    Dec 6, 2025
    5.0
    Love my Tropical Smoothie Cafe Smoothies and breakfast items! Delicious, healthy and a large variety of options! Being a rewards member has really paid off on a number of occasions with free items that are tasty and refreshing...HAPPY
  • LS
    Leah Sampson
    Nov 20, 2025
    1.0
    I’ve been in twice this week and I won’t ever go back. Gave them the benefit of the doubt the first time but I was just in there and stood at the counter for 5 mins without so much as a hello. 3 people working in the back and not one of them acknowledged me…. Terrible service.
  • EV
    Edgar Valle
    Nov 10, 2025
    5.0
    Mariana has a great customer services she always has a great smile and she is always kind i love this place she makes this place great!!!!! I will definitely will come back thanks.
  • EG
    erica george
    Oct 14, 2025
    1.0
    Diane had to have been the rudest person to take our order with her huffing & puffing. We are a family of 4 and felt like a burden ordering our lunch as if we were bothering her & our order was too complicated (it wasn’t) spending 50$ you’d think we would’ve been treated better.
  • RB
    Rebecca B
    Aug 31, 2025
    2.0
    Would have liked to give 5 stars but unfortunately one guy working in the back making the food doesn't seem to follow basic health codes when cleaning AND handling food. Only reason I stayed was because the cashier said she would make our food, which I watched to ensure that happened. It's pretty simple, it you are cleaning and get an order, wash your hands and change your gloves (even if it's in the middle of making the order).

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.