Taco Bell

3.7
789 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 801 Emmet St. N. in Charlottesville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
801 Emmet St. N., Charlottesville, VA
22903, United States

Hours

Reviews

3.7
789 reviews
5 stars
324
4 stars
159
3 stars
134
2 stars
60
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food preparation, such as missing ingredients, stale items, and overall inconsistency in quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted enjoyable food experiences.

Operational Issues

Customers expressed frustration with inaccurate hours of operation and the management of drive-thru service.
  • LS
    Lewis Snead
    4 days ago
    1.0
    Don't get takeout, you food will be sitting there and they'll ignore you. Awful service
  • SB
    Shannon Brewster
    Nov 17, 2025
    5.0
    So, I am not a fan of taco bell. Charlie had changed my opinion for this particular location. He was beyond helpful with my questions. Very personable. I will look for his friendly face next time I come in, because of him I will be back
  • JP
    Jaruchan Palakawongs
    Nov 16, 2025
    5.0
    It's Taco Bell on a late Saturday Night 🤷‍♀️ It was VERY quick and the service was great! She smiled and was very pleasant.
  • KK
    Kathy
    Oct 17, 2025
    1.0
    My “cheesy” roll up was nothing more than basically a tortilla. Not to mention everything else ordered was stale and lacking, also my stacker was missing cheese all together. I came here and left feel worse than when I arrived, 0.01/10 experience :(
  • WW
    William
    Sep 30, 2025
    1.0
    Terrible service. I’m a regular customer here (UVA student), and before today their food and service has been the bare minimum - just enough to keep me from airing grievances. Today pushed me over the edge - I ordered 4 items online about 10 minutes before getting there, but the workers, who were socializing at the time, only started preparing once they saw me arrive (empty restaurant, mind you). This took another 10 minutes of me waiting at the front counter as they kept talking. After I left, I noticed they forgot my chips and cheese. Thus, it took them about 20 minutes to prepare 3 items of the 4 I ordered. Moving onto past experiences - I regularly notice their workers smoking outside during breaks. Nobody is at the front counter to take your order. If you’re ordering delivery for a group of people, there’s probably a 75% chance they forget at least one item. I’m not asking for restaurant-level service from middle-aged minimum wage workers, but the least they could do is take their job and customers seriously. The food itself is pretty standard for Taco Bell, and honestly quite cheap if you order online.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 801 Emmet St. N., Charlottesville?

Taco Bell is open daily from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 801 Emmet St. N. offers drive-through service during its operating hours.