Taco Bell

3.4
872 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1158 5th Street S.W. in Charlottesville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1158 5th Street S.W., Charlottesville, VA
22902, United States

Hours

Reviews

3.4
872 reviews
5 stars
321
4 stars
173
3 stars
129
2 stars
63
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and attentive, while others are reported as rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

The quality of food is inconsistent, with some customers enjoying their meals while others reported cold, poorly prepared, or even inedible food.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some praising the clean environment while others noted unsanitary conditions.

Speed of Service

Service speed is often criticized, particularly during busy times, with long wait times reported in both drive-thru and dine-in experiences.
  • GW
    Gavin Wick
    5 days ago
    1.0
    Ordered food super nice service but then was missing an item and was denied for the rest of my order, unreal
  • KL
    kenzie lea
    Nov 4, 2025
    2.0
    Staff has poor attitude, usage of foul language can be heard across whole restaurant and I watched 3 people walk in after me and receive their food before me when I ordered the 2 most simple things on the menu and my total wasn’t even. $10. Waited over 30 mins just about. Absolutely ridiculous.
  • DJ
    denise johnson
    Oct 9, 2025
    2.0
    First of all: you can barely understand the person through the drive-thru speaker. Second: the girl at the drive-thru -- once I made it to the window -- was very friendly and gave very good service. Third: once I got home and opened my package I found the Mexican pizza to be a big giant mush of refried beans leaking out the side of the box and filling the whole bottom of it. The tacos had refried beans smeared on the outside of the shell and just tasted off. Fourth: the check-in for rewards at the drive-thru did not work on the phone, it kept giving you a retry option over and over so you weren't actually able to select check-in to earn more rewards.
  • DS
    Devon Seay
    Oct 2, 2025
    1.0
    Food wasn't what I ordered I'll jus go to the one to uva one from now on they have better employees
  • RA
    resham acharya
    Sep 28, 2025
    1.0
    Taco bell employees is so crazy all order making late

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on 5th Street S.W. in Charlottesville?

The drive-through is open daily from 9:00 AM to 2:00 AM.

Where is Taco Bell located in Charlottesville, VA?

Taco Bell is located at 1158 5th Street S.W., Charlottesville, VA 22902, United States.