Customer Service
Many customers praised the friendly and helpful staff, though some reported rude behavior from certain employees.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, with some customers expressing frustration over repeated mistakes.
Food Quality
While some reviews highlighted good food experiences, others reported issues with food temperature and quality, including soggy items and incorrect preparations.
Cleanliness and Atmosphere
The restaurant was noted for being clean, but some customers mentioned a dingy atmosphere and issues with staff morale.
Speed of Service
Customers generally appreciated the fast service, especially in the drive-thru, although some experienced delays and issues with order fulfillment.