Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 230 Twentyninth Place in Charlottesville, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported long wait times, incorrect orders, and poor customer service, including difficulty reaching the store by phone.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked items, skimpy toppings, and incorrect orders.
Delivery Problems
Numerous customers experienced issues with delivery, including cold food, late arrivals, and reliance on third-party services like DoorDash.
Staff Behavior
Feedback varied on staff interactions, with some praising friendly service while others reported rudeness and unprofessionalism.
Mixed Experiences
While some customers enjoyed their meals and had positive experiences, many others expressed dissatisfaction, indicating a lack of consistency in service and food quality.
KA
Ken Alston
Dec 24, 2025
2.0
Staff were unable to get a pizza off the peel. Turned upside down into the pizza box. Had to wait for a replacement to be made and cooked. Okay in the end but with so many other pizza places to choose from, I won't be back anytime soon.
PN
Polly Nelson
Dec 14, 2025
1.0
Pizza hut no longer delivers food themselves. They have hired doordash to do it for them. Because of this, food is never on time, is cold, and never made a priority. I placed my order at 4:56, was given a delivery time of 5:36 by Pizza hut, and it is now 5:52, the dasher has not moved from his spot on the map, and the delivery time has updated twice- once from 5:46-5:51, and again to 5:53-5:56. The web page said the dasher had "a few stops to make" indicating my order was not prioritized at all. It was a cash order, and when I asked pizza hut support how that worked with dashers taking the cash, they did not even know the answer or how to explain it to me.
Pizza hut thinks by using a third party they will get more revenue and more business, but with how unprofessional dashers are, they are actually hurting their business. Dashers can take on multiple deliveries at once, which is what happened to me tonight. My driver picked my food up around 5, and it took him over an hour to get it to me because he was making other deliveries first, probably not pizza hut related.
If Pizza hut had one of their own employees deliver, I'd have my food in a timely manner and it would be hot and I'd be more than happy to tip.
It's 6:09 PM, and I just received my food, and it's cold and not even right. I ordered a medium pizza in the tavern square style, which according to their website is "Crispy, square-cut, and topped with cheesy garlic Hut Dust seasoning". It's a circle, and its cold. I will have to reheat it. I did not order cheesey bread, but it looks like I got a box of it anyway. They did not have root beer so they decided to replace it with dr pepper without asking me.
Pretty sad that everyone thinks doordash will help them. They just lost a customer though. Not that they care.
MB
Mike Bitcoin
Nov 16, 2025
1.0
Marked themselves closed on the app and website during the middle of the day on a Sunday, so they don’t have to fulfill more orders. Middle of football season and you’re going to turn down business?
MB
melchizedek babatunde
Oct 31, 2025
1.0
Taste like mall pizza, I'd rather get digiorno
AC
Arturo Reyes Carrillo
Oct 14, 2025
1.0
Terrible online ordering experience. They dont answer the phone and your order never gets to you. Avoid at all costs
Where is Pizza Hut located in Charlottesville, VA?
Pizza Hut is located at 230 Twentyninth Place, Charlottesville, VA 22901.
What are the operating hours of Pizza Hut in Charlottesville?
Pizza Hut in Charlottesville is open from 10:00 AM to midnight Sunday through Thursday, and from 10:00 AM to 1:00 AM on Fridays and Saturdays.
Does Pizza Hut in Charlottesville offer delivery and takeout?
Yes, Pizza Hut offers delivery, in-store pickup, curbside pickup, and no-contact delivery services.
What type of food can I expect at Pizza Hut Charlottesville?
Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.
How can I order Pizza Hut online or via an app?
You can order online at PizzaHut.com or use the Pizza Hut mobile app available in the Apple App Store.
Does Pizza Hut in Charlottesville have any pizza deals or rewards?
Yes, customers can earn free pizza and get discounts through Hut Rewards® available on the Pizza Hut deals page or the mobile app.
What are the options for wings at Pizza Hut Charlottesville?
Pizza Hut offers traditional and boneless wings with various Wingstreet® flavors like buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun dry rub.
Are there any other restaurants or food places near Pizza Hut Charlottesville?
Nearby food options include another Pizza Hut location, McDonald's, Firehouse Subs, Carmello's Italian Restaurant, Ragazzi's Italian Restaurant, and Red Crab Juicy Seafood.
What nearby shopping and services are close to Pizza Hut Charlottesville?
Nearby you can find 29th Place shopping center, HomeGoods, Men's Wearhouse clothing store, Reines & Rogers Jewelers, and several banks and mortgage brokers like Charles Schwab and First Citizens Bank.
How can visitors use nearby places to enhance their visit to Pizza Hut Charlottesville?
Visitors can enjoy shopping at 29th Place or a relaxing massage at Massage Envy before or after dining at Pizza Hut. The presence of multiple banks and services nearby also makes it convenient for quick errands.