Papa Johns Pizza

3.5
218 reviews
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Business Details

1305 Long St;, Charlottesville, VA
22901, United States
(434) 296-7272
https://locations.papajohns.com/united-states/va/22901/charlottesville/1305-long-st;?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Charlottesville, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlottesville pizza for any occasion. Call us for pizza delivery in Charlottesville or stop by 1305 Long St; for carryout to order the best pizza in Charlottesville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1305 Long St;, Charlottesville, VA
22901, United States

Hours

Reviews

3.5
218 reviews
5 stars
92
4 stars
42
3 stars
20
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the pizza, others complained about cold food, missing toppings, and unsatisfactory quality.

Staff Performance

Feedback varied on staff professionalism, with some praising friendly service while others criticized rudeness and unprofessional behavior.

Delivery Problems

Many reviews highlighted issues with delivery, including late arrivals and drivers not following instructions.
  • SM
    Shirley Marsh
    Dec 30, 2025
    2.0
    I placed a delivery order, at 1:45 and did not get it till 3:30 it was suppose to be here at 2:38. Once it arrived the bowels I received were burnt around the edges and over cooked. I order from the Long Street location in Charlottesville, Va quite a bit, I was very disappointed in the food and how long it took for them to get it to me, when my location is only 10 minutes away from the store. My order number was 126899738 12/30/25
  • PT
    Paul Thackston
    Dec 23, 2025
    4.0
    I like this place it's very yummy
  • KM
    Kristin McNail
    Nov 5, 2025
    1.0
    Ordered two pizzas for my children this evening. Total came to 78$. They delivered the wrong pizzas, cold and when we tried to call and communicate the error we were disconnected twice and hung up on once. We used to love papa John’s but the service is poor, cost is high and dominos employees are far more responsive and accommodating. Such a disappointment.
  • EG
    Emily Gormes
    Oct 26, 2025
    1.0
    Terrible experience I placed order at 11:02 didn't get food until 1:40 called at 12:30 the girl (manager) said it was on the way called store no answer. Called another store they called her said it was on the way .Finally at 1:40 the manager shows up not in uniform tank top and shorts looking a wreck food was cold. Placed call to corporate hopefully will get satisfactory response spent 43.00 smdh!! No star rating wish could be minus star rating.
  • BB
    Brittney
    Sep 19, 2025
    5.0
    Teresa has great customer service!! This is our family's favorite pizza 🍕
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Charlottesville?

Delivery is available Monday to Thursday from 10:30 AM to 11:00 PM, Friday and Saturday from 10:30 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

Can I order takeout from Papa Johns Pizza and what are the hours?

Takeout is offered Monday to Thursday from 10:30 AM to 10:45 PM, Friday and Saturday from 10:30 AM to 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.