CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlottesville is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times and incorrect orders, indicating a need for better staffing and training.
Food Quality
While many enjoyed the food, there were complaints about incorrect items and freshness, particularly with salads and soups.
Staff Friendliness
Despite service issues, many customers praised the staff for being friendly and helpful.
Cleanliness Concerns
Several reviews mentioned dirty tables and unsanitary conditions, particularly in the bathrooms.
Pricing
Customers expressed concerns about high prices relative to portion sizes and overall value.
VT
Victoria Trainum
Dec 22, 2025
1.0
So me and my two friends were coming there for lunch to do our gift exchange today we stood 20 minutes in line to get up to the register to order our food and the lady tells us it's going to take 30 minutes for us to get our food so we couldn't order and we had to leave
KG
Kevin Garcia
Dec 19, 2025
1.0
I was excited for this location to reopen or return after closing during Covid, but both times items were left out. After pointing out that I was missing an item, it was insisted that the item was in the bag only for it to still be on the other side of the counter and not bagged. If I didn’t check I would have gotten to work without my sandwich or bed bowl.
AA
AmandaPanda
Dec 18, 2025
5.0
The staff is super friendly and warm!! The sandwiches and soups are great, bakery items even better! The place can get crowded but the atmosphere is made better by the staff & great music they play.
LH
Lauren Hogston
Dec 14, 2025
2.0
Big bummer, I was so excited this was coming back. But all 3 times I have gone it had been a huge disappointment. This last time I ordered online and waited about 50 minutes for my order. The last 2 times I waited about 30 minutes for a simple soup and sandwich. Each time something has been missing from my order. I am hesitant to return.
RP
Robyn Price
Dec 7, 2025
1.0
Order took 30 minutes to be called. By the time it came out they were out of chips, out of the tomato soup we ordered, and we were charged a surcharge on the fruit cup without being notified that was the case. When told about the soup, the manager said none of the other soups would really work but I could replace it with another one. I asked if it could be mac n cheese and she said no. Cool.
Also, we asked if we could get a half sandwich and we're told yes and then were charged for a full one with half of it wrapped to go. Didn't realize it until the food came out (finally).
Oh, and we had to ask for wipes to clean our own table.