McDonald's

3.4
1382 reviews
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Business Details

475 Ridge-Mcintire Rd, Charlottesville, VA
22903, United States
(434) 977-2984
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
475 Ridge-Mcintire Rd, Charlottesville, VA
22903, United States

Hours

Reviews

3.4
1,382 reviews
5 stars
436
4 stars
302
3 stars
255
2 stars
121
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a frustrating experience for many customers.

Cleanliness

Customers frequently reported unsanitary conditions, particularly in the bathrooms and dining areas, which detracted from their overall experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served, contributing to dissatisfaction.

Speed of Service

Several reviews mentioned long wait times in both the drive-thru and inside the restaurant, indicating a need for better staffing and efficiency.

Food Quality

While some customers enjoyed their meals, there were complaints about cold food and inconsistent quality, suggesting variability in food preparation.
  • MT
    Michael Talley
    2 days ago
    3.0
    Some days its ok some days its just a hassle
  • NL
    Nick Leibert
    Nov 30, 2025
    5.0
    Food was ready quickly and was hot.
  • BB
    Brenden Briggs
    Nov 28, 2025
    5.0
    Semi-fast service better to take the drive-thru but the food is always consistent
  • BK
    Biff Knoxx
    Nov 18, 2025
    3.0
    Avoid this place at all costs.The employees that work there are horrible people I saw them bullying some homeless people that weren't bothering anyone jusy resting and charging their phones. The MOD yelled at one man to leave because he hadn't ordered anything. I offered to buy a meal for him. And The MOD would not allow it threatening to call the police if he remained on the property. Paying customers too must be nuisance as I got eye-rolls and attitude while the girl casually tossed my order on the counter, looked me up and down as retaliation for either or both interrupting their socializing or offering to pay for a homeless person meal. Yhe soda dispensers nozzles are terrifying caked with black goo, saw it floating sons Sprite. When I told the MOD she got loud, accusing me of trying to steal a soda in front of the entire dining room. The bathrooms are horrifying always out of Toilet Paper have seen porta-potties construction sites that were cleaner.....The Owner should've fired all the managers long ago they act like Gang Bangers. McD's is supposed to be a family environment where Ronald McDonald cares about people.
  • RB
    Ralph Bartley
    Nov 8, 2025
    4.0
    You have to use the screen to place your own order and pay for it if you wish right there. It's convenient but it can also be a little confusing. But one of the workers there what are lunch to us at the table we were at. We had two cups of coffee and two hamburgers and a large fry and it was all good.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 475 Ridge-Mcintire Rd?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM except on Fridays and Saturdays when it closes at midnight.