Brand Certified
McDonald's
3.4(1392 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
475 Ridge-Mcintire Rd, Charlottesville, VA
22903, United States
Certified by McDonald's • Mar 01, 2026
(434) 977-2984
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,392 reviews
5 stars
435
4 stars
305
3 stars
258
2 stars
122
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and unprofessional behavior.
Food Quality
Several reviews mentioned issues with food quality, including raw chicken and incorrect orders, leading to dissatisfaction among customers.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was frequently criticized, with reports of dirty conditions and unsanitary environments.
Speed of Service
Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported even during off-peak hours.
Inconsistent Experience
Feedback indicated a wide variance in customer experiences, with some praising quick service and good food, while others described frustrating and negative encounters.
- PMPaul MikulencakFeb 19, 20263.0Order on the app, went through the drive thru for pickup. They were efficient, fast and friendly! That's the good news. The bad news was that the middle of my chicken sandwich was still raw. Unfortunately I didn't realize until I ate some of the raw chicken. Hopefully I don't get sick. I did take the chicken out of the sandwich and put it in my air fryer to finish cooking it and then reassembled my sandwich and finished my meal. Overall, some good and some really bad.
- JVJonathan VickFeb 8, 20261.0Who runs out of soda? This place does
- ISImpatient SoulJan 30, 20261.0Lady that runs the drive thru is extremely RUDE! she rushed me off to the pull off spot quickly. Then blamed me for pulling off without all my drinks. Once I pulled into the waiting area of the drive thru, there is only one spot. A young man came out with our food to verify everything was there and it was accurate. I. Agreed and thanked him. Before driving off I handed out all our food to the guests inside my car, as I was doing so, the rudest drive thru woman yelled at me thru my window, if I got the accurate food get lost. I will likely not return to this mcds bc of this experience. This is not one I am ever familiar with. I get it in the city, low parking options, but to be so rude? Rude bc she told me to pull up without all my drinks. Rude bc we ordered lemonade?? Rude bc we didn't pull off right away. Forgive me.
- KMKate MortensenJan 22, 20261.0So slow and slow sloppy.
- MTMichael TalleyJan 10, 20263.0Some days its ok some days its just a hassle
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 475 Ridge-Mcintire Rd?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM except on Fridays and Saturdays when it closes at midnight.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to 11:45 PM through their online ordering.
What delivery and pickup services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app for ordering?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What are some nearby dining options to McDonald's at 475 Ridge-Mcintire Rd?
Nearby dining options include The Shebeen Pub & Braai (African restaurant), Vision BBQ (barbecue and American restaurant), Wonderment Bakeshop & Creamery (desserts and ice cream), and Subway (sandwich shop).
Are there any coffee shops near McDonald's where I can grab a drink?
Yes, Milli Coffee Roasters and Camellias Bar & Roastery are nearby coffee shops and cafes where you can enjoy beverages.
What nearby services or shops can I visit after dining at McDonald's?
You can visit places like Agape Florist (flowers and gifts), Staples (printing services and office equipment), and LibertyX Bitcoin ATM for financial services.
Where is McDonald's located and how can I contact them?
McDonald's is located at 475 Ridge-Mcintire Rd, Charlottesville, VA 22903. You can call them at +1 434-977-2984.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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