Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary bathrooms.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional and dismissive behavior from staff, contributing to a negative customer experience.
GB
Gloria “ChessBeast” Banks
6 days ago
3.0
Avoid this place at all costs.The employees that work there are horrible people I saw them bullying some homeless people that weren't bothering anyone jusy resting and charging their phones. The MOD yelled at one man to leave because he hadn't ordered anything. I offered to buy a meal for him. And The MOD would not allow it threatening to call the police if he remained on the property.
Paying customers too must be nuisance as I got eye-rolls and attitude while the girl casually tossed my order on the counter, looked me up and down as retaliation for either or both interrupting their socializing or offering to pay for a homeless person meal. Yhe soda dispensers nozzles are terrifying caked with black goo, saw it floating sons Sprite. When I told the MOD she got loud, accusing me of trying to steal a soda in front of the entire dining room. The bathrooms are horrifying always out of Toilet Paper have seen porta-potties construction sites that were cleaner.....The Owner should've fired all the managers long ago they act like Gang Bangers. McD's is supposed to be a family environment where Ronald McDonald cares about people.
ER
Erin Renick
Nov 16, 2025
4.0
Pretty standard for mcdonalds.
RB
Ralph Bartley
Nov 8, 2025
4.0
You have to use the screen to place your own order and pay for it if you wish right there. It's convenient but it can also be a little confusing. But one of the workers there what are lunch to us at the table we were at.
We had two cups of coffee and two hamburgers and a large fry and it was all good.
WC
Wesley Cox
Oct 24, 2025
5.0
Good place to go to enjoy breakfast lunch or even a cup of coffee
FR
Felipe Richard
Oct 16, 2025
1.0
Worst McDonald’s location Ive ever been to. They got my order wrong 3 times. Service and food quality are so bad
What are the regular business hours for McDonald's at 475 Ridge-Mcintire Rd?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM except on Fridays and Saturdays when it closes at midnight.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to 11:45 PM through their online ordering.
What delivery and pickup services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app for ordering?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What are some nearby dining options to McDonald's at 475 Ridge-Mcintire Rd?
Nearby dining options include The Shebeen Pub & Braai (African restaurant), Vision BBQ (barbecue and American restaurant), Wonderment Bakeshop & Creamery (desserts and ice cream), and Subway (sandwich shop).
Are there any coffee shops near McDonald's where I can grab a drink?
Yes, Milli Coffee Roasters and Camellias Bar & Roastery are nearby coffee shops and cafes where you can enjoy beverages.
What nearby services or shops can I visit after dining at McDonald's?
You can visit places like Agape Florist (flowers and gifts), Staples (printing services and office equipment), and LibertyX Bitcoin ATM for financial services.
Where is McDonald's located and how can I contact them?
McDonald's is located at 475 Ridge-Mcintire Rd, Charlottesville, VA 22903. You can call them at +1 434-977-2984.