McDonald's

3.4
1376 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
475 Ridge-Mcintire Rd, Charlottesville, VA
22903, United States

Hours

Reviews

3.4
1,376 reviews
5 stars
432
4 stars
302
3 stars
253
2 stars
121
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary bathrooms.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items.

Staff Attitude

Several reviews mentioned unprofessional and dismissive behavior from staff, contributing to a negative customer experience.
  • GB
    Gloria “ChessBeast” Banks
    6 days ago
    3.0
    Avoid this place at all costs.The employees that work there are horrible people I saw them bullying some homeless people that weren't bothering anyone jusy resting and charging their phones. The MOD yelled at one man to leave because he hadn't ordered anything. I offered to buy a meal for him. And The MOD would not allow it threatening to call the police if he remained on the property. Paying customers too must be nuisance as I got eye-rolls and attitude while the girl casually tossed my order on the counter, looked me up and down as retaliation for either or both interrupting their socializing or offering to pay for a homeless person meal. Yhe soda dispensers nozzles are terrifying caked with black goo, saw it floating sons Sprite. When I told the MOD she got loud, accusing me of trying to steal a soda in front of the entire dining room. The bathrooms are horrifying always out of Toilet Paper have seen porta-potties construction sites that were cleaner.....The Owner should've fired all the managers long ago they act like Gang Bangers. McD's is supposed to be a family environment where Ronald McDonald cares about people.
  • ER
    Erin Renick
    Nov 16, 2025
    4.0
    Pretty standard for mcdonalds.
  • RB
    Ralph Bartley
    Nov 8, 2025
    4.0
    You have to use the screen to place your own order and pay for it if you wish right there. It's convenient but it can also be a little confusing. But one of the workers there what are lunch to us at the table we were at. We had two cups of coffee and two hamburgers and a large fry and it was all good.
  • WC
    Wesley Cox
    Oct 24, 2025
    5.0
    Good place to go to enjoy breakfast lunch or even a cup of coffee
  • FR
    Felipe Richard
    Oct 16, 2025
    1.0
    Worst McDonald’s location Ive ever been to. They got my order wrong 3 times. Service and food quality are so bad

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 475 Ridge-Mcintire Rd?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM except on Fridays and Saturdays when it closes at midnight.