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McDonald's

3.4
(870 reviews)

Business Details

(434) 975-1112
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3287 Worth Crossing, Charlottesville, VA
22911, United States

Hours

Reviews

3.4
870 reviews
5 stars
277
4 stars
198
3 stars
170
2 stars
84
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly during their visits.

Food Consistency

Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and food that tasted old or stale.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper maintenance and cleanliness.

Wait Times

Many customers experienced long wait times both in-store and at the drive-thru, often citing understaffing as a contributing factor.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
  • FF
    Flare Famas
    Feb 17, 2026
    2.0
    Walked in to order food. No one on front counter no one near to be seen only drive thru. Went to self serve kiosk. Completed my order by myself. Walked up to counter. A rude manager she came to get another order to front line I asked for my drink cup while I waited. She told me I would have to give her a minute. Cups were right next to her mind you. Out right rude the whole interaction didn’t care about anyone in the store only drive thru. Won’t be coming here while she is on shift anymore nor spending money here if I don’t have to.
  • BP
    Brooklyn Phillips
    Feb 10, 2026
    3.0
    Made me pay for syrup even though I purchased 26.00 for breakfast food what a joke
  • PD
    Patricia Dennis
    Feb 3, 2026
    1.0
    I went in drive thru and the cashier was rude, was over charged and all I wanted to know is if a special had ended and she couldn't give me an answer so I just said to myself she's not worth it.
  • SK
    Steven Kurtz
    Jan 22, 2026
    2.0
    Let's just say this place is falling to pieces. The bathroom is decrepit, and very dirty. Not a great place. I've gotten decent food here but other than that it's crusty
  • RW
    Randi Welborn
    Dec 31, 2025
    1.0
    I got breakfast here and it took years to arrive! It took each care 10 minutes to get served and when it was my turn she told me to wait and didnt come back for almost 15 minutes. After getting my food they forgot most of my order!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Charlottesville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's offer drive-through service and what are its drive-through hours?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM, extending until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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