Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly during their visits.
Food Consistency
Customers reported inconsistent food quality, with issues such as cold fries, incorrect orders, and food that tasted old or stale.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper maintenance and cleanliness.
Wait Times
Many customers experienced long wait times both in-store and at the drive-thru, often citing understaffing as a contributing factor.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
FF
Flare Famas
Feb 17, 2026
2.0
Walked in to order food. No one on front counter no one near to be seen only drive thru. Went to self serve kiosk. Completed my order by myself. Walked up to counter. A rude manager she came to get another order to front line I asked for my drink cup while I waited. She told me I would have to give her a minute. Cups were right next to her mind you. Out right rude the whole interaction didn’t care about anyone in the store only drive thru. Won’t be coming here while she is on shift anymore nor spending money here if I don’t have to.
BP
Brooklyn Phillips
Feb 10, 2026
3.0
Made me pay for syrup even though I purchased 26.00 for breakfast food what a joke
PD
Patricia Dennis
Feb 3, 2026
1.0
I went in drive thru and the cashier was rude, was over charged and all I wanted to know is if a special had ended and she couldn't give me an answer so I just said to myself she's not worth it.
SK
Steven Kurtz
Jan 22, 2026
2.0
Let's just say this place is falling to pieces. The bathroom is decrepit, and very dirty. Not a great place. I've gotten decent food here but other than that it's crusty
RW
Randi Welborn
Dec 31, 2025
1.0
I got breakfast here and it took years to arrive! It took each care 10 minutes to get served and when it was my turn she told me to wait and didnt come back for almost 15 minutes. After getting my food they forgot most of my order!
What are the regular operating hours for this McDonald's location?
This McDonald's in Charlottesville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer drive-through service and what are its drive-through hours?
Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM, extending until midnight on Friday and Saturday.
What delivery services does this McDonald's provide?
They offer delivery including same-day and no-contact delivery options, and curbside pickup is also available.
How can I place an order online for delivery or pickup?
You can order online via the URL https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app and what features does it offer?
Yes, the McDonald's app is available for iOS and Android and supports ordering, mobile offers, and MyMcDonald's Rewards for earning points towards free food.
Where is this McDonald's located?
It's located at 3287 Worth Crossing, Charlottesville, VA 22911, United States.
What nearby restaurants are there to try around this McDonald's?
Nearby you can find Subway, Smoothie Kitchen, Dairy Queen, Timberwood Grill, Bojangles', Chipotle Mexican Grill, Pizza Hut Express, TGI Fridays, and Starbucks.
Are there nearby coffee shops where I can relax before or after visiting McDonald's?
Yes, Starbucks and Smoothie Kitchen both serve as nearby coffee shops where customers can enjoy a beverage.
What other services or businesses are located near this McDonald's that customers might find useful?
Nearby services include Target Charlottesville for shopping, CVS Pharmacy for medical supplies, and financial services like Stifel and local real estate agents.
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