Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
859 reviews
5 stars
275
4 stars
198
3 stars
170
2 stars
81
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several mentioning long wait times and poor communication.
Food Quality
Food quality was inconsistent, with complaints about cold, old, or poorly prepared items, while some praised the freshness and taste.
Cleanliness
Several reviews highlighted dirty dining areas and unsanitary conditions, although some customers noted cleanliness at certain times.
Mobile Ordering Issues
Customers frequently experienced problems with mobile orders, including incorrect items and long wait times.
Staff Attitude
While some employees were praised for their friendliness, many reviews indicated a lack of enthusiasm and poor customer service from the staff.
- VGVALTEEN GREENNov 11, 20251.0I’m please with the customer service this morning! But the fact a woman in the establishment alone working doesn’t sit with me well at all. First is her safety… I would’ve locked the lobby doors and ran driverthru only. Where is the store manager
- MHMike HatzOct 22, 20252.0Always a zoo. Chaotic. Slow. Fries are usually only warm.
- RVRavinarayan VuppaladadiyamOct 9, 20251.0No vegetarian options
- JCJoe CollinsSep 17, 20252.0Ice cream machine is always broken cold nuggets always check your bag before you leave the drive thru
- BJButch & Rebecca JoachimSep 10, 20255.0love the food here. both the breakfast and lunch foods are awesome
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Charlottesville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer drive-through service and what are its drive-through hours?
Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM, extending until midnight on Friday and Saturday.
What delivery services does this McDonald's provide?
They offer delivery including same-day and no-contact delivery options, and curbside pickup is also available.
How can I place an order online for delivery or pickup?
You can order online via the URL https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app and what features does it offer?
Yes, the McDonald's app is available for iOS and Android and supports ordering, mobile offers, and MyMcDonald's Rewards for earning points towards free food.
Where is this McDonald's located?
It's located at 3287 Worth Crossing, Charlottesville, VA 22911, United States.
What nearby restaurants are there to try around this McDonald's?
Nearby you can find Subway, Smoothie Kitchen, Dairy Queen, Timberwood Grill, Bojangles', Chipotle Mexican Grill, Pizza Hut Express, TGI Fridays, and Starbucks.
Are there nearby coffee shops where I can relax before or after visiting McDonald's?
Yes, Starbucks and Smoothie Kitchen both serve as nearby coffee shops where customers can enjoy a beverage.
What other services or businesses are located near this McDonald's that customers might find useful?
Nearby services include Target Charlottesville for shopping, CVS Pharmacy for medical supplies, and financial services like Stifel and local real estate agents.