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McDonald's

3.4
(1431 reviews)

Business Details

(434) 295-6677
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1294 Stoney Point Rd, Charlottesville, VA
22911, United States

Hours

Reviews

3.4
1,431 reviews
5 stars
437
4 stars
356
3 stars
273
2 stars
123
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both ordering and receiving food, often exceeding typical fast food expectations.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Customer Service

While some staff were praised for their friendliness and helpfulness, numerous reviews noted rude or unprofessional behavior from employees.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and restrooms.
  • JC
    J Cook
    Feb 4, 2026
    5.0
    Best, most professional place in town!
  • JM
    jarrod morris
    Jan 28, 2026
    2.0
    Service was polite and fast but OMG the food was horrible. Bread was hard as a rock , fries tasted like they were cooked last week.
  • CH
    Carol Hartsoe
    Jan 14, 2026
    5.0
    The food and the service were both GREAT!
  • BB
    Brandon
    Jan 14, 2026
    3.0
    Fries were cold and lacked salt. 🙄
  • LS
    Lizzy Stouffer
    Jan 11, 2026
    1.0
    Absolutely unacceptable wait times. This McDonald’s operates at a pace that makes you question whether the concept of “fast food” was ever explained to the staff. I waited an absurd amount of time just to place my order, and then even longer to receive it—despite the restaurant not being busy. Cars were barely moving in the drive-thru, employees seemed disorganized, and there was zero sense of urgency. Watching people ahead of me wait endlessly for basic orders was beyond frustrating. No communication, no apology, no explanation—just silence and wasted time. If you’re in a hurry (which is literally why people go to McDonald’s), do yourself a favor and go anywhere else. Waiting this long for fast food is ridiculous and completely defeats the purpose. I won’t be coming back.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1294 Stoney Point Rd, Charlottesville?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the delivery hours for McDonald's at 1294 Stoney Point Rd?

Delivery is available every day from 5:00 AM to 11:45 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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