Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for both ordering and receiving food, often exceeding typical fast food expectations.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Customer Service
While some staff were praised for their friendliness and helpfulness, numerous reviews noted rude or unprofessional behavior from employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and restrooms.
JC
J Cook
Feb 4, 2026
5.0
Best, most professional place in town!
JM
jarrod morris
Jan 28, 2026
2.0
Service was polite and fast but OMG the food was horrible. Bread was hard as a rock , fries tasted like they were cooked last week.
CH
Carol Hartsoe
Jan 14, 2026
5.0
The food and the service were both GREAT!
BB
Brandon
Jan 14, 2026
3.0
Fries were cold and lacked salt. 🙄
LS
Lizzy Stouffer
Jan 11, 2026
1.0
Absolutely unacceptable wait times. This McDonald’s operates at a pace that makes you question whether the concept of “fast food” was ever explained to the staff. I waited an absurd amount of time just to place my order, and then even longer to receive it—despite the restaurant not being busy.
Cars were barely moving in the drive-thru, employees seemed disorganized, and there was zero sense of urgency. Watching people ahead of me wait endlessly for basic orders was beyond frustrating. No communication, no apology, no explanation—just silence and wasted time.
If you’re in a hurry (which is literally why people go to McDonald’s), do yourself a favor and go anywhere else. Waiting this long for fast food is ridiculous and completely defeats the purpose. I won’t be coming back.
What are the regular dining hours for McDonald's at 1294 Stoney Point Rd, Charlottesville?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
What are the delivery hours for McDonald's at 1294 Stoney Point Rd?
Delivery is available every day from 5:00 AM to 11:45 PM.
Is there a drive-through service at this McDonald's location and what are its hours?
Yes, the drive-through is open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
What ordering options does McDonald's offer at this location?
Customers can order via McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's on Stoney Point Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find McDonald's menu online for the Charlottesville location?
The full menu can be viewed at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby fast food restaurants to this McDonald's?
Yes, Wendy's is a nearby fast food and burger restaurant, which you might consider for variety or comparisons when visiting the area.
What nearby places can I visit for convenience shopping or gas near McDonald's?
The Market at Pantops and Exxon & Mobil Stations offer convenience shopping and fuel services near McDonald's for your needs before or after your meal.
Are there any nearby automotive service providers near McDonald's?
Yes, nearby automotive services include Flow Automotive Company, Flow Mazda of Charlottesville, Tuffy Tire & Auto Service Center, and Clean Machine Car Wash, useful if you need vehicle maintenance during your visit.
Can I earn rewards or points when ordering from this McDonald's location?
Yes, through MyMcDonald's Rewards program, you can earn points to redeem for free food.
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