McDonald's

3.5
1154 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Twentyninth Place Court, Charlottesville, VA
22901, United States

Hours

Reviews

3.5
1,154 reviews
5 stars
395
4 stars
264
3 stars
199
2 stars
119
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews highlighted issues with food being served cold, overcooked, or incorrect, leading to dissatisfaction.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant and restrooms, impacting their overall experience.

Staff Attitude

While some customers praised friendly staff, many others reported a lack of care and professionalism from employees.

Order Accuracy

Frequent complaints about missing items or incorrect orders were noted, indicating a need for better order management.
  • RB
    Robert Barber
    6 days ago
    3.0
    It was nothing great, service is the same.
  • VS
    Victoria Skipper
    Nov 17, 2025
    1.0
    If I could give 0 stars I would. Worst McDonalds in town.
  • GR
    Gabriel Reiser
    Nov 14, 2025
    1.0
    They don’t believe in napkins
  • JW
    Justin Wainwright
    Oct 20, 2025
    1.0
    They like to fake their order times for higher by having people pull away from the window and they will have someone "bring it right out". I've been completely forgotten twice now and had to go inside to ask about my food. This morning it was a simple coffee. I got told to go pull into a parking space for a coffee. 15 minutes later I had to go inside and got an "I'm sorry, we forgot". Will never make the mistake of stoping here again.
  • SS
    Steve Sobieski
    Oct 12, 2025
    1.0
    I stopped in with the intention to order my dinner, but went to the restroom first. It was terrible. I went to use the stall, but it was in such condition of filth I opted to just use the urinal. And, decided that if the restroom was so filthy, the part the customer could see, I could only imagine what was the condition of the kitchen, what the customer couldn't see. Says the management has no standards.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 100 Twentyninth Place Court, Charlottesville?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through opens at 5:00 AM daily, closing at 11:00 PM Sunday through Thursday and at midnight on Friday and Saturday.