Giant Food

4.2
855 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • Curbside pickupAvailable

Location

Giant Food
1900 Abbey Road, Charlottesville, VA
22911, United States

Hours

Reviews

4.2
855 reviews
5 stars
429
4 stars
270
3 stars
96
2 stars
25
1 star
35

What are people saying?

AI-generated from recent customer reviews

Seafood Quality

Multiple customers reported receiving poor quality seafood, including bad shrimp and crabs with no meat.

Customer Service

Feedback on customer service is mixed; while some praised friendly staff, others reported rude cashiers and poor experiences at the bakery and pharmacy.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Many customers expressed dissatisfaction with high prices, noting that they often found better deals elsewhere.

Product Variety

The store offers a good selection of unique and regional products, but some customers noted a decline in the freshness of produce and meat.
  • M2
    madigabi 22
    Nov 5, 2025
    1.0
    Today I’m using the bathroom at Giant a worker comes in keeping the door open! making it very clear she was waiting for the bathroom called her manager to say she was waiting for the bathroom all while the door is still open he proceeded to tell her to just go upstairs and use the bathroom she made it very uncomfortable to use the bathroom here I would say something but I’m just going to leave this review
  • RP
    Reggie Palmer
    Oct 20, 2025
    1.0
    They have to know that their seafood is no good! I bought some shrimps from them last week, I opened them up, and the smell almost knocked me out! I'm on the road often, so I didn't have time to return them, and this was the second time I've received bad seafood from them, so I'm done with this market. My daughter had to return seafood not so long ago, and the guy behind the counter said no way that it was no good! Well buddy, you're WRONG !
  • ML
    Max Luna
    Sep 28, 2025
    3.0
    We were just discussing this with my wife. The new renovation is more appealing to the eye and the staff remains great. However, the consistent that Pat mentions has not been our experience. Things have been moved to other places without much logic. The produce do not have the freshness that he used to have as well in the meat department has declined. This has made us go to Harris Teeter more often.
  • JJ
    James Jackson
    Aug 12, 2025
    5.0
    very clean and helpful staff
  • EQ
    Eva Q
    Aug 3, 2025
    2.0
    Cashier “Desiree” complained about having to check out multiple customers in a row as we walked up to check out our groceries. not sure what the point of having a job is if you’re just gonna complain to the customers.. bad etiquette. clean store at least..

Frequently Asked Questions About Giant Food

What are the opening hours of Giant Food on weekdays?

Giant Food is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food provides in-store pickup and delivery options for customer convenience.