Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1119 Emmet Street in Charlottesville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
456 reviews
5 stars
270
4 stars
118
3 stars
31
2 stars
7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and fries, others reported greasy, overcooked, or soggy items.
Service Experience
Customer service received positive feedback for being friendly and efficient, but there were also complaints about long wait times and order inaccuracies.
Pricing Concerns
Many customers found the prices to be high for the quality and portion sizes, leading to dissatisfaction regarding value for money.
Cleanliness and Ambience
The establishment was noted for being clean, but some customers felt the indoor seating was inadequate and the atmosphere could be improved.
- RRRDec 14, 20251.0I received a bag of greasy cold fries in greasy bag and a melted shake. No cheeseburger. Usually the food is good but today, December 14th 2025, Sunday it was not. I called, no GM available. Avoid Sundays here. Awful.
- RCRonald ClineNov 16, 20255.0Fresh, and hot. That's the burgers.
- KKKris KeslerOct 14, 20251.0Paid 20 for a combo. Asked for No tomato no onion. Got both. Burger and buns was sloppy and wet for some reason. Five guys is my go to when im looking for a burger. But out of the 20 ive been to in the country. This was the worst one. Also called to order on the way and got put on hold. With no response. Love five guys...but bad!
- WBWhitni BucklesSep 30, 20255.0Very nice location inside the mall property. We had no wait, and our burgers were made to order. We got off the highway on our way to the Washington Dulles airport. It was worth the extra few minutes go get something good! The parking situation there is not great, though. If there are no spaces out front, good luck.
- KPKyle PSep 13, 20254.0The burger tasted like what you expect for a Five Guys burger. Nothing special but it satisfies your craving when you want a burger.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1119 Emmet Street accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours for Five Guys in Charlottesville?
Five Guys at 1119 Emmet Street is open daily from 10:30 AM to 11:00 PM.
Does Five Guys offer delivery service?
Yes, Five Guys offers delivery service daily from 10:30 AM to 10:30 PM through their online ordering platform.
Can I customize my burger or milkshake at Five Guys Charlottesville?
Absolutely! Five Guys offers over 250,000 ways to customize burgers and more than 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys on Emmet Street?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys family-friendly and accessible?
Yes, this location welcomes children and has wheelchair accessible entrances, parking, seating, and restrooms.
How can I place an order at Five Guys Charlottesville?
You can order food in-store, or place pickup and delivery orders online through their website or the Five Guys mobile app available on iOS and Android.
What are some nearby places I can visit before or after dining at Five Guys?
Nearby, you can visit Tara Thai for Thai cuisine, Barracks Road Shopping Center for a variety of retail stores, or UVA the University of Virginia for a campus visit.
How can nearby places like Panera Bread and Rise PizzaWorks complement a visit to Five Guys?
If you're with a group or craving variety, you can enjoy Five Guys' burgers and then visit nearby Panera Bread for coffee or bakery items, or try pizza at Rise PizzaWorks, offering diverse dining options close by.
Is there convenient shopping near Five Guys at 1119 Emmet Street?
Yes, several clothing and retail stores like Anthropologie, Soma, and White House-Black Market are located nearby at the Barracks Road Shopping Center, perfect for combining a meal with shopping.