Brand Certified
Chipotle Mexican Grill
3.0(158 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
109 Community St, Charlottesville, VA
22911, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(434) 358-0081
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/charlottesville/109-community-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4372
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Charlottesville Hollymead is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.0
158 reviews
5 stars
54
4 stars
20
3 stars
8
2 stars
25
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers expressed dissatisfaction with food quality, including small portion sizes, incorrect items, and unsanitary conditions.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, although this was inconsistent across experiences.
Cleanliness
Multiple reviews noted dirty tables and a lack of cleanliness in the dining area.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a significant issue with order accuracy.
- CBChristopher BradleyFeb 24, 20261.0Made an online order to be ready by 5pm. Its now 5:27 my order still hasn't even been made at this point. All the staff completely nonchalant in trying to orders completed 4 people in total. Should be atleast 6. Store is filthy. Person working togo completely looking lost. Will be my last time at this location. Bet that!
- LJLewis JonesFeb 22, 20264.0Very busy location. Stood in line for a good 20 minutes. luckily the food was all fresh and absolutely delicious, Would highly recommend any of the protein bowls as they are very delicious and filling. Can be a but pricey depending on how much you add in the bowl so just be mindful when selecting items. Staff was courteous and helpful. 8/10 Will definitely come back.
- DHDavid HeetderksFeb 20, 20261.0Most Chipotle locations I've been to have been great, but this one leaves a lot to be desired. I ordered a burrito, and when the time came for it to be rolled up, the lady making it made no attempt to actually roll it up neatly. She also did a poor job warrapping it in foil, leaving spots exposed. When I unwrapped it, I saw that it was leaking out of one end. When I attempted to eat it, it started to unravel and fall apart. I had to ask for an empty bowl to dump it into so I could eat it without making a mess. To add to that, most of the surfaces inside the restaurant were dirty, the trash cans overflowing, and parts of the floor desperately needed to be swept. You'd be better off driving across town to the Barracks Road location than eating here.
- BLBrittany LloydFeb 16, 20261.0This location is consistently disappointing. It honestly doesn’t matter what time of day you go they are always out of something. How does a restaurant repeatedly run out of core ingredients? Poor management, not bad luck. The portions are another issue. They are noticeably smaller than other Chipotle locations, and if you politely ask for a fair serving, you’re met with attitude. It shouldn’t feel uncomfortable to ask for the portion you’re paying for. Ordering pickup through the drive-thru? Even worse. Expect your bowl/burrito to be noticeably underfilled. It’s frustrating to pay full price and feel like you’re getting half a meal. There are a couple employees who clearly care and do their best, and I truly appreciate them. But overall, this store needs a serious reset better management , better inventory control, and better customer service standards. Until that happens, I’ll be driving to another location. It’s 2026. Do better.
- CSChris ShawFeb 13, 20261.0I was so excited when this location opened but it's not good. Employees are friendly but everything else is a disappointment. Overpriced, takes a long time, small portions, dirty dining area. Avoid this one.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Charlottesville Hollymead known for?
Chipotle Mexican Grill Charlottesville Hollymead is known for its fast-casual, customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Where is Chipotle Mexican Grill Charlottesville Hollymead located?
It is located at 109 Community St, Albemarle, Charlottesville, VA 22911.
What are the opening hours of Chipotle Mexican Grill Charlottesville Hollymead?
Chipotle is open daily from 10:45 AM to 10:00 PM.
How can I order food from Chipotle Charlottesville online?
You can order online via the Chipotle app or website at https://order.chipotle.com/.
Does Chipotle Charlottesville offer any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is Chipotle's approach to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by using responsibly sourced ingredients from farms that follow humane and sustainable practices, with no artificial colors, flavors, or preservatives.
Can I contact Chipotle Charlottesville via email?
Yes, you can email Chipotle Charlottesville at VA.4372.Charlottesvi@chipotle.com.
How can the nearby Panera Bread complement a visit to Chipotle Charlottesville?
After enjoying a meal at Chipotle, you can visit nearby Panera Bread for coffee, bakery items, or salads to complement your dining experience or for a relaxing break.
What are some nearby places where I can shop or enjoy entertainment close to Chipotle Charlottesville?
Nearby you can find GameStop for video games and entertainment, Target Charlottesville for shopping, and Crumbl - Charlottesville for desserts and baked goods.
How can I use nearby transit or locations like Capital One Bank when visiting Chipotle Charlottesville?
Capital One Bank is close by, making it convenient to handle banking needs before or after dining at Chipotle. Its nearby location helps in planning errands around your meal visit.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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