Business Details
About
Mexican Restaurant
Chipotle Barracks Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
1,106 reviews
5 stars
308
4 stars
172
3 stars
126
2 stars
97
1 star
403
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with messy tables, overflowing trash cans, and unsanitary conditions.
Service Quality
Customers consistently mention poor service, including rude staff, long wait times, and incorrect orders.
Food Availability
Many reviews indicate that the location often runs out of key menu items, leading to customer dissatisfaction.
Portion Sizes
Numerous customers express frustration over small portion sizes and inconsistent food quality.
Customer Experience
Overall, the dining experience is marred by a lack of care from staff, leading to a negative perception of the location.
- POPaul Orndorff6 days ago1.0Trust other reviews . Worst chipotle in Charlottesville. Should probably be shut down, but unfortunately get too much business . Roaches spotted on floor. Lazy, nasty workers . And food has been low tier quality compared to other locations in town . Go to CAVA or somewhere else . Not worth your patience or health for that matter
- ETEthan TapiaNov 13, 20251.0The place was dirty, had no forks, and on top of that I got charged for extra chicken ($3) on my quesadilla when I DIDNT EVEN ASK FOR IT! Like bruh.
- WEWillow EarthNov 6, 20252.0I have no idea what they put in my order but it’s not at all what I ordered. I ordered steak and received some weird orange gunk covered white meat- they didn’t add the salsas I asked for but did add toppings that I did not order. Not at all what I asked for or paid for. Why did you substitute my protein for a lesser costing protein without telling me? The combo of flavors you decided to randomly throw together tastes bad.
- JJJeepnatv4life JoshOct 30, 20251.0Food and trays on the floor @ the register No ice 2 of the 4 tea/lemonades were completely empty. No clean tables and food crumbs under each table.. No steak and I could wait 10 minutes for it to be sliced... this was at dinner time. pretty poor chipotle experience with everyone there just to milk the clock
- GKGrace KimOct 19, 20252.0This was the saddest chipotle I’ve gotten.. They didn’t have brown rice, lettuce, fajitas, carne asada, salad dressing, and hot /bbq tabasco sauce. I ended up getting some rice after some wait, asked for extra but the server hardly gave me any extra.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Barracks Road?
Chipotle Mexican Grill at 953 Emmet St N, Charlottesville, VA is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Barracks Road offer pickup and delivery services?
Yes, Chipotle Barracks Road provides both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill at Barracks Road?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle mobile app available on the Apple App Store.
Is Chipotle Mexican Grill at Barracks Road committed to sustainable food sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients responsibly from farms that follow humane and sustainable practices.
What types of cuisine and menu items does Chipotle Barracks Road offer?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
How can I contact Chipotle Mexican Grill at Barracks Road?
You can reach them by phone at +1 434-872-0212 or email at va.0798.barracksrd@chipotle.com.
Are there any nearby popular stores where I can shop before or after dining at Chipotle Barracks Road?
Yes, nearby you will find Target, J.Crew Factory, Old Navy, Bath & Body Works, and Bed Bath & Beyond for a variety of shopping options.
Are there any fitness or recreation venues near Chipotle Barracks Road?
Yes, Zoom Indoor Cycling and Zoom Charlottesville gyms are nearby, offering cycling classes and fitness opportunities.
What nearby dining or bars can I visit around Chipotle Barracks Road?
Nearby dining options include McDonald's, Zinburger Wine & Burger Bar, Ralph Sampson's American Taproom, and the Teeter Lounge at Barracks Road for varied cuisine and drinks.
Are there any convenient services near Chipotle Barracks Road for banking or travel needs?
Yes, nearby services include WELLS FARGO BANK, Western Union money transfer, Citizens ATM, and RushMyPassport in FedEx Office for travel document services.