Business Details
About
Mexican Restaurant
Chipotle Barracks Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
1,119 reviews
5 stars
313
4 stars
173
3 stars
126
2 stars
98
1 star
409
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas.
Service Quality
Customers frequently reported rude and dismissive staff, along with long wait times and incorrect orders.
Food Availability
Many reviews noted that the location often runs out of key ingredients, impacting the ability to complete orders.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, describing them as small and inadequate.
Overall Experience
The overall sentiment was negative, with many customers stating they would not return due to the combination of poor service, cleanliness, and food quality.
- JHJacob HJan 5, 20264.0The food is normally good. There is no additional staff in peak hours causing big lines.
- MBMegan BurtonJan 4, 20261.0This location has the worst employees I've come across in Charlottesville. They were extremely rude, the food looked day old, guac was brown, and not a single clean table in the place. They definitely need a health department visit.
- MMmwalkerDec 27, 20251.0Midday they’re out of vinaigrette and I asked if I could wait for them to make some they said they wouldn’t be for awhile. I also had a birthday free guac reward told the cashier scanned it and she didn’t take it off. I didn’t notice until later when I thought about the price. There were actually plenty of workers and the vinaigrette makes the bowl iykyk so pretty disappointing experience overall. I even asked the manager if they would make some and he said no not till later
- RKRiver KylesDec 14, 20255.0The team was super crazed on their BOGO day in December but I found that they really tried to get everything right, they were patient and while things were a bit messier, when I made small talk the staff was friendly and willing to overlook a mistake I Made with the coupon deal. Thanks!
- SSSarahDec 9, 20251.0This was the most disgusting Chipotle I have ever been to in my life. There was food caked all over the assembly line, on the floor behind the counter…They were out of veggies, cheese, guac, and I got the last couple pieces of lettuce. It was also completely cold and inedible. Threw 2 bowls straight in the trash 🤮
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Barracks Road?
Chipotle Mexican Grill at 953 Emmet St N, Charlottesville, VA is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Barracks Road offer pickup and delivery services?
Yes, Chipotle Barracks Road provides both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill at Barracks Road?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle mobile app available on the Apple App Store.
Is Chipotle Mexican Grill at Barracks Road committed to sustainable food sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients responsibly from farms that follow humane and sustainable practices.
What types of cuisine and menu items does Chipotle Barracks Road offer?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
How can I contact Chipotle Mexican Grill at Barracks Road?
You can reach them by phone at +1 434-872-0212 or email at va.0798.barracksrd@chipotle.com.
Are there any nearby popular stores where I can shop before or after dining at Chipotle Barracks Road?
Yes, nearby you will find Target, J.Crew Factory, Old Navy, Bath & Body Works, and Bed Bath & Beyond for a variety of shopping options.
Are there any fitness or recreation venues near Chipotle Barracks Road?
Yes, Zoom Indoor Cycling and Zoom Charlottesville gyms are nearby, offering cycling classes and fitness opportunities.
What nearby dining or bars can I visit around Chipotle Barracks Road?
Nearby dining options include McDonald's, Zinburger Wine & Burger Bar, Ralph Sampson's American Taproom, and the Teeter Lounge at Barracks Road for varied cuisine and drinks.
Are there any convenient services near Chipotle Barracks Road for banking or travel needs?
Yes, nearby services include WELLS FARGO BANK, Western Union money transfer, Citizens ATM, and RushMyPassport in FedEx Office for travel document services.