Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Barracks Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
1,125 reviews
5 stars
314
4 stars
174
3 stars
127
2 stars
99
1 star
411
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas.
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.
Food Availability
Many reviews mentioned the restaurant being out of key ingredients, leading to unsatisfactory meals.
Portion Sizes
Several customers complained about small portion sizes and inconsistent food quality.
Overall Experience
The overall sentiment was negative, with many customers expressing disappointment and stating they would not return.
GR
G. Rossini
Feb 23, 2026
1.0
always out of al pastor. do your jobs.
DP
Daryl P
Feb 20, 2026
3.0
The food is good but the consistency is always way off. One day food is good, the next its very very spicy over normal.
The cashier seems to always be the weakest link. The day I went she would walk off with a packed house. Then come back 5 min later with chip bags and forget she was checking people out. You pay then she would forget you paid for chips.
Bought two bottles and had no bottle opener. So broke one trying to open it.
VB
Vanesa Badell
Jan 29, 2026
1.0
Line of food was really dirty as well as gloves, I lost my appetite by looking at how dirty the food production was.
AL
Amber Lambert
Jan 28, 2026
1.0
Employees Rushed us out the door. Didn't even ask us if we wanted a drink or chips with dip. Charged us an extra dollar thirty for queso we didn't even get. I came in with my husband and son. They made my husband food perfectly but when it can to my burrito the didn't even finish wrapping it. I asked them to double wrap it like they did my husband's and the completely refused to acknowledge my request. For 2 burritos this visit was $23 total but last week upon my visit it was $17 for just one. Idk what is going on but definitely not anything good.
RR
Respect My Rasta
Jan 20, 2026
2.0
This is the second time I’ve ordered here in less than a week. First time the staff members were rude. This time they simply put what they wanted in my DoorDash order. It clearly says lettuce on the order. Something as simple as that they couldn’t even be bothered to do. It’s a hard pass for me at this location moving forward. Very disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Barracks Road?
Chipotle Mexican Grill at 953 Emmet St N, Charlottesville, VA is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Barracks Road offer pickup and delivery services?
Yes, Chipotle Barracks Road provides both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill at Barracks Road?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle mobile app available on the Apple App Store.
Is Chipotle Mexican Grill at Barracks Road committed to sustainable food sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients responsibly from farms that follow humane and sustainable practices.
What types of cuisine and menu items does Chipotle Barracks Road offer?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
How can I contact Chipotle Mexican Grill at Barracks Road?
You can reach them by phone at +1 434-872-0212 or email at va.0798.barracksrd@chipotle.com.
Are there any nearby popular stores where I can shop before or after dining at Chipotle Barracks Road?
Yes, nearby you will find Target, J.Crew Factory, Old Navy, Bath & Body Works, and Bed Bath & Beyond for a variety of shopping options.
Are there any fitness or recreation venues near Chipotle Barracks Road?
Yes, Zoom Indoor Cycling and Zoom Charlottesville gyms are nearby, offering cycling classes and fitness opportunities.
What nearby dining or bars can I visit around Chipotle Barracks Road?
Nearby dining options include McDonald's, Zinburger Wine & Burger Bar, Ralph Sampson's American Taproom, and the Teeter Lounge at Barracks Road for varied cuisine and drinks.
Are there any convenient services near Chipotle Barracks Road for banking or travel needs?
Yes, nearby services include WELLS FARGO BANK, Western Union money transfer, Citizens ATM, and RushMyPassport in FedEx Office for travel document services.
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Certified March 01, 2026Yext Knowledge Graph
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