Arby's

3.9
632 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1700 Timberwood Blvd, Charlottesville, VA
22911, United States

Hours

Reviews

3.9
632 reviews
5 stars
276
4 stars
181
3 stars
82
2 stars
25
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude interactions with management.

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others complained about cold, over-salted, or poorly prepared items.

Staff Friendliness

Many customers praised the friendliness and politeness of the staff, despite issues with service speed.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and bathrooms.

Value for Money

Customers expressed concerns about rising prices and perceived declines in food quality, questioning the value of their meals.
  • RF
    Redskins Fan
    Dec 2, 2025
    1.0
    Ordered a double beef and cheddar combo in drive thru. It took 10 minutes or more. 2 vehicles ahead of me. Finally got order. Was driving opened sandwich. It wasn't a double. Was a single. Looked like someone closed their eyes and put it together. Went back to Arby's. Wife took everything inside. Told the cashier what happened. Cashier said the wrapper said it was a double. Finally manager said fix a double. Everything took at least 45 minutes for freaking fast food. Oh when I opened second sandwich it also was just thrown together. I will never eat at that place again. All fast food places are like that now. People are lazy and not doing a good job. It's just ridiculous
  • JW
    junior weakley
    Nov 15, 2025
    2.0
    Always poor service and most time food is warm not hot
  • AA
    Athena Autumn
    Oct 18, 2025
    5.0
    Always yummy 😋
  • AK
    Arie Kopman
    Sep 14, 2025
    2.0
    Typical Roast Beef sandwich…as you’d expect…the crinkle fries were meh. The service was dismal.
  • GF
    Gloria F
    Sep 10, 2025
    5.0
    Good customer service