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Arby's

3.9
(638 reviews)
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Business Details

1700 Timberwood Blvd, Charlottesville, VA
22911, United States
(434) 978-1050
http://www.arbys.com/locations/us/va/charlottesville/1700-timberwood-blvd/store-7049
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1700 Timberwood Blvd, Charlottesville, VA
22911, United States

Hours

Reviews

3.9
638 reviews
5 stars
279
4 stars
182
3 stars
83
2 stars
25
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude interactions with management.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, including cold or over-salted fries and incorrect sandwich orders.

Staff Performance

Feedback highlighted a mix of positive and negative experiences with staff, with some praising their friendliness and others criticizing their lack of accountability.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall dining experience.

Value for Money

Customers expressed concerns about rising prices and perceived declines in food quality, leading to dissatisfaction with the overall value.
  • TJ
    Treasure Tree Wire Wrapped Jewelry
    2 days ago
    5.0
    Man before us gave more much than needed for his food. Cashier was honest and gave him back the extra. Awesome fish sandwiches. Will be back.
  • RS
    Rick Schill
    6 days ago
    4.0
    Forgot to put straw and napkins in bag.
  • JJ
    Jenn “JbP0822”
    Feb 24, 2026
    1.0
    Food sucked and not made how was ordered. Tried calling store next morning and got no answer
  • JH
    Jeff Hash
    Feb 15, 2026
    5.0
    Always like arbys, little more expensive but better " fast" food.
  • RF
    Redskins Fan
    Dec 2, 2025
    1.0
    Ordered a double beef and cheddar combo in drive thru. It took 10 minutes or more. 2 vehicles ahead of me. Finally got order. Was driving opened sandwich. It wasn't a double. Was a single. Looked like someone closed their eyes and put it together. Went back to Arby's. Wife took everything inside. Told the cashier what happened. Cashier said the wrapper said it was a double. Finally manager said fix a double. Everything took at least 45 minutes for freaking fast food. Oh when I opened second sandwich it also was just thrown together. I will never eat at that place again. All fast food places are like that now. People are lazy and not doing a good job. It's just ridiculous
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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