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Arby's

3.9
(674 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1230 Emmet St N, Charlottesville, VA
22903, United States

Hours

Reviews

3.9
674 reviews
5 stars
299
4 stars
187
3 stars
94
2 stars
37
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent; some customers enjoyed their meals while others complained about cold, poorly prepared, or unsatisfactory food.

Cleanliness

Several reviews noted cleanliness issues, including dirty seating areas and unsanitary conditions.

Value for Money

Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the vibe while others found it unpleasant or chaotic.
  • BB
    Ben
    1 day ago
    5.0
    Friendly staff
  • MH
    Mikey Hjerpe
    3 days ago
    5.0
    Arby's gots the meats lol
  • SD
    Suzi D
    Feb 10, 2026
    1.0
    Now I understand why they only have a 3.9 star rating it is because they are awful. I went through the drive-thru and I kept being told to hang on and wait while I listen to a conversation going on in the background. I had to give my order repeatedly because the person could not get the order right and all I ordered was a number three combo and added on a cherry turnover. They must not weigh out the meat is there supposed to because I only had a fraction of what belonged on the sandwich and it was pretty bare. You couldn't even see the meat there and I had to open the bun to make sure it was. They matched the sandwich so that the bread was just a squashed mess. They even forgot to put the turnover in the bag and when I looked at the receipt they didn't even ring it in as the right flavor. I will make the trip a few miles up the road to the better Arby's before I will ever touch this one again.
  • DB
    Damien Bloomfield
    Dec 23, 2025
    2.0
    The food is great if your needing to rapidly clear your colon.
  • FF
    fast2drv
    Nov 8, 2025
    5.0
    W One of the best order taker/servers we have had in a long time. We had 7 in our group. No problems.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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