Papa Johns Pizza

2.9
181 reviews
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Business Details

13886 METROTECH DR, Chantilly, VA
20151, United States
(703) 803-7272
https://locations.papajohns.com/united-states/va/20151/chantilly/13886-metrotech-dr?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Chantilly, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chantilly pizza for any occasion. Call us for pizza delivery in Chantilly or stop by 13886 METROTECH DR for carryout to order the best pizza in Chantilly, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
13886 METROTECH DR, Chantilly, VA
20151, United States

Hours

Reviews

2.9
181 reviews
5 stars
62
4 stars
21
3 stars
9
2 stars
16
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and issues with order accuracy.

Order Accuracy

Many customers reported receiving incorrect orders or items missing from their orders, leading to frustration and dissatisfaction.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders arriving cold or not at all, contributing to a negative overall experience.

Food Quality

The quality of the food was inconsistent, with some customers praising it while others complained about cold, poorly made pizzas.
  • SP
    Sekar Puly
    Jan 5, 2026
    1.0
    On a Monday evening, I ordered two veggie pizzas via carryout. The quality and taste were significantly subpar, resembling a pizza that had been prepared and reheated long before the order was placed. It is concerning that Papa John’s can produce such a poor-quality pizza. This particular location requires immediate ownership change.
  • MM
    Mohammad
    Dec 31, 2025
    1.0
    Got the order completely wrong and I have never in 20 years have eaten papa John’s tasted absolute trash quality pizza. This all started from there call center in the Philippines they got the order completely wrong. Guys papa John’s is not the same they suck now. End of story. Just spent $45 dollars for complete trash
  • PM
    Paul McBride
    Dec 21, 2025
    1.0
    Don’t do delivery unless you wait out front. Even if you pick traditional delivery and wait for a knock or something. You will eventually go outside and find a now frozen pizza on your doorstep
  • SC
    Sally Cowan
    Nov 9, 2025
    1.0
    Ordered 3 pizzas. This pizza was terrible. Ordered regular crust , got paper thin. Very little toppings. This is the last time I will order.
  • TM
    Tee Mo
    Oct 31, 2025
    1.0
    It really is a terrible franchise, guys. Ordered for pickup at 5:30pm. App said it was ready by 4:45pm for some reason. By the time I picked up pizzas at 5:15pm they were stone cold. Never again.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Chantilly, VA?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Can I order food for takeout from Papa Johns Pizza?

Yes, takeout hours are Monday through Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:30 PM.