At Papa Johns Pizza in Chantilly, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chantilly pizza for any occasion. Call us for pizza delivery in Chantilly or stop by 13886 METROTECH DR for carryout to order the best pizza in Chantilly, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and issues with order accuracy.
Order Accuracy
Many customers reported receiving incorrect orders or items missing from their orders, leading to frustration and dissatisfaction.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving cold or not at all, contributing to a negative overall experience.
Food Quality
The quality of the food was inconsistent, with some customers praising it while others complained about cold, poorly made pizzas.
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Sekar Puly
Jan 5, 2026
1.0
On a Monday evening, I ordered two veggie pizzas via carryout. The quality and taste were significantly subpar, resembling a pizza that had been prepared and reheated long before the order was placed.
It is concerning that Papa John’s can produce such a poor-quality pizza. This particular location requires immediate ownership change.
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Mohammad
Dec 31, 2025
1.0
Got the order completely wrong and I have never in 20 years have eaten papa John’s tasted absolute trash quality pizza. This all started from there call center in the Philippines they got the order completely wrong. Guys papa John’s is not the same they suck now. End of story. Just spent $45 dollars for complete trash
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Paul McBride
Dec 21, 2025
1.0
Don’t do delivery unless you wait out front. Even if you pick traditional delivery and wait for a knock or something. You will eventually go outside and find a now frozen pizza on your doorstep
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Sally Cowan
Nov 9, 2025
1.0
Ordered 3 pizzas. This pizza was terrible. Ordered regular crust , got paper thin. Very little toppings. This is the last time I will order.
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Tee Mo
Oct 31, 2025
1.0
It really is a terrible franchise, guys. Ordered for pickup at 5:30pm. App said it was ready by 4:45pm for some reason. By the time I picked up pizzas at 5:15pm they were stone cold. Never again.