Brand Certified
Dunkin'
3.6(600 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
13902 Lee Jackson Memorial Hwy, Chantilly, VA
20151, United States
Certified by Dunkin' • Mar 01, 2026
(703) 263-1073
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chantilly, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
600 reviews
5 stars
261
4 stars
123
3 stars
43
2 stars
39
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from management and staff, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned poor food quality, including stale donuts and improperly prepared items.
Cleanliness
While some customers noted clean bathrooms, others reported issues with cleanliness and maintenance.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru and during busy hours.
- CFChristina F4 days ago3.0They often run out of my favorites.
- CPChris PlumleeFeb 22, 20264.0Fresh coffee and clean bathrooms
- EREly RFeb 10, 20261.0I’ve been a regular at this Chantilly location for over a year and usually have a great experience. I normally pick up 4 mobile orders at once, and it’s never been an issue until today. The manager was incredibly rude and unprofessional. She came to the window and started snaping at me, saying, “You can’t pick up 5 mobile orders.” When I tried to explain that I only had 4 and that I’ve done this for a year without a problem, she just kept talking over me and being confrontational for no reason. When I pointed out a missing drink, she literally yelled, “They are making it!” from across the room. I used to be a manager in the food industry, and I was shocked by her behavior. There’s a way to communicate store policies without being hostile to paying customers. After looking at other recent reviews, it’s clear I’m not the only one who has had a run-in with her. It’s a shame because I love Dunkin’, but I won’t be back to this location as long as she’s running the show. Take your business to a location that actually treats people with respect.
- KBKingmasum billahJan 12, 20261.0bad food
- SAsultan ajiDec 31, 20251.0When I got the front counter there’s no line just myself, but nobody came to help me they only served to drive through, I wanted to buy an one dozen donuts, they took all the donuts an gave it to them drive through’s people; after 10mins waiting one guy came up to me and say what can I get for you, there’s nothing left for me, no more donuts that I want, what should I get??!!!!! I’m really really disappointed I came before those drive through people but no one care about me, never come back this location again
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Chantilly, VA?
Dunkin' in Chantilly, VA is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' in Chantilly offers both delivery and curbside pickup services for your convenience.
Where is Dunkin' Chantilly located?
Dunkin' is located at 13902 Lee Jackson Memorial Hwy, Fairfax, Chantilly, VA 20151, USA, and has a drive-thru service.
What special beverages are available for the holiday season at Dunkin'?
For the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order Dunkin' products via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
What types of meals does Dunkin' provide?
Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, and donuts.
Is there free Wi-Fi at Dunkin' Chantilly?
Yes, Dunkin' offers free Wi-Fi to its customers at the Chantilly location.
Are there any other coffee shops or donut places near Dunkin' Chantilly?
Yes, nearby you can find another Dunkin' location and Cafe Moment, which also serves smoothies and bubble tea, providing you with additional beverage options.
What dining options are nearby if I want to explore other food choices after visiting Dunkin'?
Nearby dining options include Wendy's for burgers and fast food, Wingstop for chicken wings, Taste of Hong Kong for Chinese cuisine, Taste of Korea for Korean food, Firehouse Subs for sandwiches, Taco Bell for Mexican fast food, KFC for chicken, and Pho Bac Of Chantilly for Vietnamese and Chinese dishes.
What nearby services can help customers with banking or automotive needs when visiting Dunkin'?
Customers visiting Dunkin' can also access TD Bank and Navy Federal Credit Union ATMs for banking, as well as automotive services like AutoZone, Virginia Tire & Auto, and Pohanka Lexus Chantilly nearby.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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