Dunkin'

3.6
595 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chantilly, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13902 Lee Jackson Memorial Hwy, Chantilly, VA
20151, United States

Hours

Reviews

3.6
595 reviews
5 stars
260
4 stars
121
3 stars
42
2 stars
39
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders and items missing from their purchases.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale donuts and poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, leading to long wait times.
  • SA
    sultan aji
    Dec 31, 2025
    1.0
    When I got the front counter there’s no line just myself, but nobody came to help me they only served to drive through, I wanted to buy an one dozen donuts, they took all the donuts an gave it to them drive through’s people; after 10mins waiting one guy came up to me and say what can I get for you, there’s nothing left for me, no more donuts that I want, what should I get??!!!!! I’m really really disappointed I came before those drive through people but no one care about me, never come back this location again
  • VA
    Vignesh Artist
    Dec 30, 2025
    4.0
    Nice coffee need to clean
  • MV
    malini venkat
    Dec 20, 2025
    2.0
    We came twice to this Dunkin, and both times the service was bad. First time they gave us a coffee that was not even close to hot! Second time, they gave us egg and cheese on croissant, again not warm and the cheese not melted. This was after making us wait for the food. We saw other people having issues with the food as well. Somehow they have a good crowd coming in, maybe due to the busy, prime location. I do not recommend going here at all!
  • MS
    Michael Stutler
    Dec 20, 2025
    1.0
    $7 large caramel latte only half full, donuts stale, waste of $14
  • RV
    roberto velazquez
    Dec 15, 2025
    5.0
    My favorite Dunkin donuts, very friendly and they always get it right.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chantilly, VA?

Dunkin' in Chantilly, VA is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' in Chantilly offers both delivery and curbside pickup services for your convenience.