Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chantilly, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
592 reviews
5 stars
259
4 stars
119
3 stars
42
2 stars
39
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Order Accuracy
Many customers experienced issues with incorrect orders and items missing from their purchases.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale donuts and poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, leading to long wait times.
- SAsultan ajiDec 31, 20251.0When I got the front counter there’s no line just myself, but nobody came to help me they only served to drive through, I wanted to buy an one dozen donuts, they took all the donuts an gave it to them drive through’s people; after 10mins waiting one guy came up to me and say what can I get for you, there’s nothing left for me, no more donuts that I want, what should I get??!!!!! I’m really really disappointed I came before those drive through people but no one care about me, never come back this location again
- VAVignesh ArtistDec 30, 20254.0Nice coffee need to clean
- MVmalini venkatDec 20, 20252.0We came twice to this Dunkin, and both times the service was bad. First time they gave us a coffee that was not even close to hot! Second time, they gave us egg and cheese on croissant, again not warm and the cheese not melted. This was after making us wait for the food. We saw other people having issues with the food as well. Somehow they have a good crowd coming in, maybe due to the busy, prime location. I do not recommend going here at all!
- MSMichael StutlerDec 20, 20251.0$7 large caramel latte only half full, donuts stale, waste of $14
- BFBurcu FerdaNov 25, 20251.0I’m still shaking from my experience with the manager white middle age woman.I ordered wicked munchies and when we got it, they put regular munchkins not the ones with sprinkles. I brought the box inside the store and showed it to the manager and she said they’re out of wicked munchkins. I told her I don’t want it then she said she can’t refund sorry ( a very loud scolding voice) I told her, if you don’t have Wicked ones , you should refund my order; she proceeded screaming, and cussing at me, oh also when I pulled the drive through she was already yelling at her employees. What an unprofessional behavior, and yet she is the manager ! I have never encountered anyone like her. It didn’t stop there unfortunately… she came outside following me to the car ( my young kids inside ) she was moving her arms fast in ways like as if she was going to hit the car or something! Already a lot of people complaint about her on google reviews how rude and an angry person she is . I’m currently on hold with the corporate, I ll not let this go ! There are a lot people would be better fit for this position, she doesn’t deserve to be a manager there! And treat her employees and customers this way ! The owner of this location Please, please read comments about her and take action asap!!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Chantilly, VA?
Dunkin' in Chantilly, VA is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' in Chantilly offers both delivery and curbside pickup services for your convenience.
Where is Dunkin' Chantilly located?
Dunkin' is located at 13902 Lee Jackson Memorial Hwy, Fairfax, Chantilly, VA 20151, USA, and has a drive-thru service.
What special beverages are available for the holiday season at Dunkin'?
For the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order Dunkin' products via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
What types of meals does Dunkin' provide?
Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, and donuts.
Is there free Wi-Fi at Dunkin' Chantilly?
Yes, Dunkin' offers free Wi-Fi to its customers at the Chantilly location.
Are there any other coffee shops or donut places near Dunkin' Chantilly?
Yes, nearby you can find another Dunkin' location and Cafe Moment, which also serves smoothies and bubble tea, providing you with additional beverage options.
What dining options are nearby if I want to explore other food choices after visiting Dunkin'?
Nearby dining options include Wendy's for burgers and fast food, Wingstop for chicken wings, Taste of Hong Kong for Chinese cuisine, Taste of Korea for Korean food, Firehouse Subs for sandwiches, Taco Bell for Mexican fast food, KFC for chicken, and Pho Bac Of Chantilly for Vietnamese and Chinese dishes.
What nearby services can help customers with banking or automotive needs when visiting Dunkin'?
Customers visiting Dunkin' can also access TD Bank and Navy Federal Credit Union ATMs for banking, as well as automotive services like AutoZone, Virginia Tire & Auto, and Pohanka Lexus Chantilly nearby.