Chipotle Mexican Grill

3.5
600 reviews
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Business Details

14383 Newbrook Dr, Chantilly, VA
20151, United States
(703) 263-1823
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Commonwealth Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14383 Newbrook Dr, Chantilly, VA
20151, United States

Hours

Reviews

3.5
600 reviews
5 stars
249
4 stars
124
3 stars
52
2 stars
45
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being overly salty, undercooked, or poorly prepared, leading to dissatisfaction.

Portion Sizes

Numerous reviews highlighted concerns about consistently small portion sizes, with customers feeling shortchanged on their meals.

Customer Service

Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.

Cleanliness

Several reviews mentioned dirty tables, floors, and bathrooms, contributing to a negative dining experience.

Order Accuracy

Customers frequently experienced issues with incorrect orders, both in-store and through delivery services.
  • MA
    Misty Alvarez
    Oct 1, 2025
    5.0
    The best workers ever
  • JC
    jay C
    Sep 30, 2025
    1.0
    First time to This location food have too much salty. Make me never want to eat chipotle anymore. Never have that much salty in different locations before. I thought it’s very healthyfood. But this one will make blood pressure go very high. Need to fire the chef，
  • MM
    Micah Melton
    Sep 20, 2025
    2.0
    Skip this location, not good experience.
  • KC
    Kelly Castillo
    Sep 20, 2025
    1.0
    The last 4 times i have been at this location the service is bad. The ladies that work in the line are always in a bad mood and get annoyed when asking for extras. Customers are always first and you ladies should always treat your customers with a smile even if your in a bad mood. That is called good customer service. Not planning on coming back anytime soon.
  • SS
    Sukhvinder Singh
    Sep 15, 2025
    1.0
    The girl who serves me she is in a hurry without lane of customers and she teach me about the portion of rice as per her 1/2 scoop of rice is called portion. I request her to pour more rice she filled with attitude and same things happen in meat too she placed half spoon. After I ask for manager she is not taking any interest. Worst customer service and not value of meal which I pay for.See the CCTV for her worst service. Dated 09/15/2025 time of order5:57 pm Host name is Heysse11 Receipt number-37100910005311012653. There is no option for less than 1 ⭐️. This people not deserve for 1 star.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Commonwealth Centre offer?

Chipotle Mexican Grill Commonwealth Centre offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.

Where is Chipotle Mexican Grill located in Chantilly?

It is located at 14383 Newbrook Dr, Suite 100, Fairfax, Chantilly, VA 20151, USA, in the Commonwealth Centre.