Wendy's

3.9
585 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14106 Westview Drive, Centreville, VA
20121, United States

Hours

Reviews

3.9
585 reviews
5 stars
264
4 stars
165
3 stars
67
2 stars
30
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor customer service experiences, including incorrect orders and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and concerns about food safety.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed their meals, highlighting specific items like the Frosty and Baconator.

Cleanliness and Atmosphere

The restaurant was noted for being clean and having a pleasant atmosphere, although some customers experienced issues with service during busy times.
  • NB
    Nick Burns
    3 days ago
    5.0
    I'm not a regular, but I went to this location this week and ordered a Dave's double and a large chili after work on my way home. The chili was great as always but what surprised me was the Dave's double. I opened the wrapper and was shocked to see a burger that looked like it came from a TV commercial. Two big juicy patties and the lettuce, tomatoes and fixings were in perfect form. not throw together, smash or sad looking. I'm almost 50 and I have never had fast food that in any way looked like it did in a commercial. I did this day. It was delicious too.
  • KK
    Kevin
    Jan 2, 2026
    1.0
    First time I've ever been loudly sighed at through a speaker 🤣 Definitely more than a bit rude.
  • NA
    Nick Ayoub
    Dec 24, 2025
    1.0
    Santos gave me the wrong food and acts like I’m trying to scam him. Gave me regular nuggets when I ordered spicy I came back and they diddn wanna replace the cold fries or get me another drink. Bad look on the guy named santos that seems to be the disabled manager
  • LL
    Lasheka
    Nov 17, 2025
    3.0
    2nd time coming to this Wendy. Sandwich was cold
  • HA
    Hashim Adnan
    Nov 16, 2025
    1.0
    Worst service They’d be rude for no reason Worst customer service experience They don’t know how to talk They should hire more ppl if they think they can’t handle

Frequently Asked Questions About Wendy's

Is Centreville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Centreville?

The drive-thru is open daily from 6:30 AM to 3:00 AM.