Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,427 reviews
5 stars
861
4 stars
506
3 stars
368
2 stars
167
1 star
525
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect customizations.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary conditions.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items and health concerns.
Operational Issues
Customers noted that the location often did not adhere to advertised hours and had problems with curbside service.
- EAEFOSA AGHO2 days ago5.0Lovely place
- AAAVON5 days ago5.0Отличное место, хорошое обслуживание, чисто,есть детская площадка
- MMMathias MadrayDec 13, 20251.0Keeps open sign on, refuses to take orders
- JCJohn CopelandDec 6, 20251.0Poorly managed and disorganized. It should not take 20 minutes to get one item. Inexcusable.
- FKFurkan KDec 2, 20251.0Hi, I need to report a completely unacceptable experience with your curbside service. I waited over 20 minutes for one McValue meal, and when I finally went inside to ask what was going on, the manager dismissed me with “I’m busy.” She didn’t even stop for ten seconds to acknowledge the issue. This is not a small mistake—this is a failure in basic customer service, especially from management. If your team cannot handle curbside orders, then remove the option, because right now it is wasting customers’ time. I expect this to be addressed seriously. Please investigate what happened and take action so this kind of service doesn’t continue. I will never go there again.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Centreville, VA?
McDonald's in Centreville, VA is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery.
Is there a drive-through service available at this McDonald's?
Yes, the McDonald's at 5931 Fort Dr offers a 24/7 drive-through service.
What payment options are accepted at McDonald's Centreville?
Payment options accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order from McDonald's online or via mobile app?
You can order through the McDonald's App available on iOS and Android or via the online order link provided.
Does McDonald's Centreville offer any rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Are there any nearby fast food alternatives to McDonald's?
Yes, Burger King is a nearby fast food restaurant where you can find alternative options.
What nearby medical services are available around McDonald's Centreville?
Nearby medical services include Nova Eye Inc for eye care, The Jackson Clinics for physical therapy, and Centreville Urgent Care for emergency services.
Are there any hotels near McDonald's in Centreville for visitors?
Extended Stay America hotel is located nearby, ideal for visitors who need accommodation close to McDonald's.
What amenities and services does the McDonald's location in Centreville provide?
This McDonald's offers DriveThru, WiFi, mobile ordering, mobile offers, gift cards, and McDelivery services.