Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Numerous reviews highlighted poor customer service experiences, particularly with specific employees who were described as rude and dismissive.
Self-Checkout Issues
Many customers expressed frustration with the self-checkout system, citing malfunctioning machines and unhelpful staff.
Product Quality
Several customers reported issues with the freshness and quality of products, including spoiled meat and expired items.
Store Cleanliness
While some customers noted that the store was clean, others pointed out areas needing improvement, such as cluttered aisles and outdated displays.
Pricing Concerns
Customers frequently mentioned that prices were higher compared to other grocery stores, leading some to reconsider shopping at this location.
MT
Mansoor Totakhil
Nov 16, 2025
1.0
The worst customer service I’ve ever seen in my life. The employees in customer service are rude and impatient.
JD
James DeWitt
Nov 15, 2025
2.0
Staff is rude at the registers. The way the scanning in the self service area is setup is designed poorly because some items have a scan code on them, I.e., lettuce, avocado's etc. that can't be scanned. The "Advisor" comes over pissed off at the customer snapping, "YOU CAN'T SCAN THAT BARCODE, IT'S FROM THE MANUFACTURER!!". How about a little help without the attitude! Checkout is not intuitive here either. Tap Finish, tap pay, reads your card, then asks you to pay again? Donation ask on every purchase.. Will go to Wegmans
SS
Simcha Sibony
Nov 10, 2025
5.0
Always has good fruit and vegetables very fresh good Bakery good service.
JW
Jeremy Wilson
Oct 12, 2025
1.0
One line open but forced to wait for over 20 minutes because I have slightly over the 20 item limit for self checkout........ was asked to leave the register in self checkout, I could have been out of the store in the time it took to write this review. Open more checkout lanes if you're enforcing a strict item limit. Will not be back.
EA
EDGARDO “JUN” ARBOLADO
Sep 14, 2025
2.0
The self-check out computer system is very difficult to use. A slight movement and it will give an error message prompting "help is on the way" making the check out opposite to its purpose of having a "faster" check out. I will try the nearest Trader Joe's next time.
What are the regular operating hours for Giant Food in Centreville, VA?
Giant Food in Centreville, VA is open daily from 6:00 AM to 10:00 PM.
Does Giant Food offer curbside pickup and delivery services?
Yes, Giant Food offers both safe curbside pickup and convenient contactless delivery services.
Where is Giant Food located in Centreville?
Giant Food is located at 14125 St Germain Dr, inside the Centrewood Plaza, Centreville, VA 20121.
What special services are available at this Giant Food store?
This Giant Food store offers services including Flu Vaccinations, Peapod grocery delivery, SCAN IT! Mobile, Redbox rentals, UPromise rewards, Western Union money transfer, Coinstar machines, and an attended pickup service.
Is Giant Food open on major holidays such as Christmas and New Year's Eve?
Yes, on Christmas Day the store opens from 8:00 AM to 5:00 PM, on December 24th from 6:00 AM to 7:00 PM, on November 27th from 6:00 AM to 5:00 PM, and on New Year's Eve from 6:00 AM to 9:00 PM.
Can I shop online and use coupons or loyalty rewards at Giant Food?
Yes, you can shop online for coupons, loyalty rewards, and start your online order via Giant Food's website or mobile app.
What nearby places can I visit before or after shopping at Giant Food?
Nearby places include Starbucks and Popeyes Louisiana Kitchen for dining, Centrewood Plaza for shopping, and Orangetheory Fitness for workouts.
Are there banking and financial services near the Giant Food in Centreville?
Yes, nearby financial services include PNC Bank, Coinme ATMs, and Western Union for money transfers.
Where can I find pharmacy and health-related services near Giant Food?
Nearby health-related services include the Giant Pharmacy and Inova Urgent Care located close to the store.
How can I contact Giant Food in Centreville directly?
You can reach Giant Food by calling their main phone number at +1 703-631-3310 or by sending a fax to +1 703-263-1860.