Giant Food

4.1
654 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
14125 St Germain Dr, Centreville, VA
20121, United States

Hours

Reviews

4.1
654 reviews
5 stars
332
4 stars
163
3 stars
86
2 stars
26
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly with specific employees who were described as rude and dismissive.

Self-Checkout Issues

Many customers expressed frustration with the self-checkout system, citing malfunctioning machines and unhelpful staff.

Product Quality

Several customers reported issues with the freshness and quality of products, including spoiled meat and expired items.

Store Cleanliness

While some customers noted that the store was clean, others pointed out areas needing improvement, such as cluttered aisles and outdated displays.

Pricing Concerns

Customers frequently mentioned that prices were higher compared to other grocery stores, leading some to reconsider shopping at this location.
  • MT
    Mansoor Totakhil
    Nov 16, 2025
    1.0
    The worst customer service I’ve ever seen in my life. The employees in customer service are rude and impatient.
  • JD
    James DeWitt
    Nov 15, 2025
    2.0
    Staff is rude at the registers. The way the scanning in the self service area is setup is designed poorly because some items have a scan code on them, I.e., lettuce, avocado's etc. that can't be scanned. The "Advisor" comes over pissed off at the customer snapping, "YOU CAN'T SCAN THAT BARCODE, IT'S FROM THE MANUFACTURER!!". How about a little help without the attitude! Checkout is not intuitive here either. Tap Finish, tap pay, reads your card, then asks you to pay again? Donation ask on every purchase.. Will go to Wegmans
  • SS
    Simcha Sibony
    Nov 10, 2025
    5.0
    Always has good fruit and vegetables very fresh good Bakery good service.
  • JW
    Jeremy Wilson
    Oct 12, 2025
    1.0
    One line open but forced to wait for over 20 minutes because I have slightly over the 20 item limit for self checkout........ was asked to leave the register in self checkout, I could have been out of the store in the time it took to write this review. Open more checkout lanes if you're enforcing a strict item limit. Will not be back.
  • EA
    EDGARDO “JUN” ARBOLADO
    Sep 14, 2025
    2.0
    The self-check out computer system is very difficult to use. A slight movement and it will give an error message prompting "help is on the way" making the check out opposite to its purpose of having a "faster" check out. I will try the nearest Trader Joe's next time.

Frequently Asked Questions About Giant Food

What are the regular operating hours for Giant Food in Centreville, VA?

Giant Food in Centreville, VA is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer curbside pickup and delivery services?

Yes, Giant Food offers both safe curbside pickup and convenient contactless delivery services.