Giant Food

4.1
658 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
14125 St Germain Dr, Centreville, VA
20121, United States

Hours

Reviews

4.1
658 reviews
5 stars
333
4 stars
164
3 stars
87
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly at the self-checkout and customer service areas.

Store Cleanliness

The store is generally reported as clean and well-stocked, although some reviews mention issues with outdated displays and poor maintenance.

Product Quality

Customers have expressed concerns about the freshness of certain products, particularly meat and produce, with some reporting spoiled items.

Pricing

Many customers find the prices to be higher than competitors, leading to dissatisfaction, especially in comparison to stores like Wegmans.
  • RR
    Robert Rufo
    Dec 18, 2025
    3.0
    Prices higher than should be. No salad bar. Usually has wide variety of product choices. Layout of shelves not intuitive. Somewhat difficult to find items unless you ask.
  • SS
    SJS
    Nov 27, 2025
    2.0
    Bread not fresh
  • LH
    LOWELL HARRIS
    Nov 27, 2025
    4.0
    Friendly, helpful staff especially on a holiday. Happy thanksgiving to all at giant they made my visit quick and easy. Especially since I'm from out of state visiting. Thank you!!
  • MT
    Mansoor Totakhil
    Nov 16, 2025
    1.0
    The worst customer service I’ve ever seen in my life. The employees in customer service are rude and impatient.
  • JD
    James DeWitt
    Nov 15, 2025
    2.0
    Staff is rude at the registers. The way the scanning in the self service area is setup is designed poorly because some items have a scan code on them, I.e., lettuce, avocado's etc. that can't be scanned. The "Advisor" comes over pissed off at the customer snapping, "YOU CAN'T SCAN THAT BARCODE, IT'S FROM THE MANUFACTURER!!". How about a little help without the attitude! Checkout is not intuitive here either. Tap Finish, tap pay, reads your card, then asks you to pay again? Donation ask on every purchase.. Will go to Wegmans

Frequently Asked Questions About Giant Food

What are the regular operating hours for Giant Food in Centreville, VA?

Giant Food in Centreville, VA is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer curbside pickup and delivery services?

Yes, Giant Food offers both safe curbside pickup and convenient contactless delivery services.