Dunkin'

3.6
445 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Centreville, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14631 Lee Hwy, Centreville, VA
20121, United States

Hours

Reviews

3.6
445 reviews
5 stars
179
4 stars
96
3 stars
66
2 stars
22
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report rude behavior and slow service.

Product Availability

Frequent complaints about the lack of available donuts and other menu items, especially later in the day.

Food Quality

Mixed reviews on food quality, with some items reported as stale or poorly prepared, while others enjoyed the coffee and baked goods.

Cleanliness

Generally positive remarks about cleanliness, though some customers noted unsanitary practices by staff.
  • RR
    Roger
    Jan 4, 2026
    1.0
    On 1/3/2026 at 4:48 PM, I stopped at the Dunkin located at 14631 Lee Hwy., Centreville, VA. I ordered two coffees for my wife and I, and attempted to order a frozen hot cocoa for my child. The hostess running the register lacked the ability to understand what I was asking for, and could not communicate effectively with me. I asked if anyone else was available to assist, but she informed me that the other worker was in the back laying down because they were sick. Not only is this unacceptable that an employee was left to run a register that could not communicate with me, but it is DISGUSTING that a sick employee was on the premises sleeping in the back given the devastating flu that is going around. There have been very few times in recent memory that I’ve been left shocked in this day and age, but this takes 1st place. While there is nothing that will change my experience at this location, I definitely want to share this experience to warn others of the disgusting practices taking place at this location. Management should do better!
  • ST
    Starfire Travel
    Dec 27, 2025
    5.0
    Tricky off the highway on to another divided highway. No drive-thru, however. The food was hot and the coffee was fresh and hot! Very friendly staff.
  • CM
    Carlos Munoz
    Dec 21, 2025
    5.0
    When is not busy, the service is awesome. But is totally realistic to have a bad day when is packed
  • LL
    Lisa Leno
    Nov 23, 2025
    1.0
    I have visited this location for 18 years. Lately the service has significantly dropped. The store is open until 7pm but good luck picking up a donut after 11am. The name is Dunkin Donuts not super sugary drinks, which is all they have after 11am. Years ago they would have both racks full of donuts. In the past year it has been narrowed to one and now down to half of one, but plenty of staff on site I assume earning a paycheck.
  • DM
    Dewayne Mccarter
    Nov 7, 2025
    1.0
    You're better off to go to Texas donuts across town or in Centerville if you're not there when they deliver them. Donuts you're out back!

Frequently Asked Questions About Dunkin'

What are the standard operating hours for this Dunkin' location?

The Dunkin' at 14631 Lee Hwy in Centreville, VA, operates from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.