Chipotle Mexican Grill

3.6
661 reviews
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About

Mexican Restaurant
Chipotle Centre Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6317 Multiplex Dr, Centreville, VA
20121, United States

Hours

Reviews

3.6
661 reviews
5 stars
279
4 stars
150
3 stars
53
2 stars
39
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rudeness, unprofessional behavior, and a lack of attentiveness to customers.

Portion Sizes

Many customers complained about small portion sizes, especially when extra charges were applied for additional food.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, improperly cooked ingredients, and inconsistent freshness.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.
  • JJ
    JJ
    Jan 2, 2026
    1.0
    Hate to do this review but the heavy set lady with glasses working the register was really rude and unhelpful. We had a large order with kids and saw her coughing on our food. Kept an eye on her throughout the lunch and never coughed again. Must have been me or something. Besides that, she just had a very poor attitude. Please do better. Not coming back here. This happened on Jan 2 around 1255pm.
  • GL
    Gamero Lara
    Dec 14, 2025
    1.0
    Yesterday, December 13th, I arrived at the place for my dinner. A lady who works there disrespected me. I believe she is Hispanic, possibly Peruvian or Ecuadorian. It was a bad experience; she was aggressive and yelled at customers.
  • DR
    David Rodriguez
    Nov 29, 2025
    5.0
    very cheap and foood very goooood
  • JL
    Jamileth Lopez
    Oct 14, 2025
    1.0
    The services was really bad the people here’s they had a attitude they not nice and they give a really bad look and for the end I order a bowl and the portion that they put was a joke so I ask if they can putt more and they told me that if it’s gonna be a extra portion and they just put like three pieces of Carne Asada even though the avocado they charge you more and they just put like a little bit I didn’t get my order right either The worst place that I have been in the chipotle restaurant
  • RB
    Rob B
    Oct 5, 2025
    1.0
    (Chipotle Centreville) after eating a bowl of chicken, rice, beans and salsa. I quickly experienced symptoms of food poisoning. Eat at your own risk. I do not recommend it.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Centre Ridge?

Chipotle Mexican Grill at Centre Ridge is open daily from 10:00 AM to 11:00 PM.

Does Chipotle Mexican Grill at Centre Ridge offer delivery and pickup services?

Yes, they offer both in-store pickup and delivery services for your convenience.