Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carrollton, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13450 Carrollton Blvd. for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
543 reviews
5 stars
238
4 stars
108
3 stars
65
2 stars
36
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and mobile orders.
Food Quality
The quality of food was inconsistent, with many customers receiving cold or poorly prepared items, while some enjoyed fresh and hot meals.
Staff Attitude
Customer service experiences varied widely; some staff were friendly and accommodating, while others were reported as rude or unhelpful.
Order Accuracy
Numerous reviews indicated issues with order accuracy, with many customers receiving incorrect or incomplete orders.
- BHBlack HammerDec 29, 20254.0Only got a bag of ice.
- AAAmandaNov 20, 20251.0Paid 2.20 for extra sweet cream in this drink. Told them it was missing sweet cream and they said it was added. I argued for a few minutes about why it wasn't white like every other time I have gotten it but to get said because it was added to sprite it wasn't white. Honestly crazy they wouldnt just add the cream I paid for instead of telling me I was wrong. They refused to add cream. I guess this location doesn't allow pictures with review.
- BWBill WNov 9, 20252.0Went there Sunday November 9th around 7:15 when we got home. This is what we encountered. Everything swimming in grease and not edible. Called to see if they would replace our order and no one answered the phone.
- MRMax RoddyNov 7, 20255.0Wouldn't tell me the radio station they use :( Sad, considering they have a great selection of music to listen to as you eat
- CACherry ArriagaNov 6, 20252.0The food is hit or miss. It's a sonic. We know were not getting fine dining. What is remarkable though is the apathy of the staff and their inability to fulfill an order that was placed with the items requested. I feel like this is a pretty easy concept. You read what's ordered and find the items. It appears that most of the employees are very young and are incapable of carrying on a basic conversation, let alone provide any sort of customer service. You will likely get a grunt as a response and will have the sliding window slammed on you if you ask for anything. Good luck! Hope your not picky.