Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Carrollton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.
Product Availability
The location often runs out of popular items like donuts and bagels, which disappoints customers.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions and a lack of cleanliness in the store.
Mixed Food Quality
While some customers enjoyed the food and drinks, many reported issues with food quality and incorrect orders.
GJ
George Jones
Nov 8, 2025
1.0
How are they sooooo slooooow is wild. It's like they got a bunch of children working there. And I use working very lightly. One car in the window, that was all. Insane, thought it give this lazy hole another try. Bad idea.
CC
Cynthia
Oct 27, 2025
1.0
Went here this morning before my sons surgery and got a blueberry breeze/strawberry dragonfruit refresher! When he handed it to me i said why is it orange . I get these all the time and they are a purplish burgundy color ! He said not its the right one . My sticker was on it said what i ordered but this was a mango /dragon fruit not what i ordered i know what mango taste like .. now a wasted drink that i paid almost 5. For! What a waste of money. Will not go back here.. idk why its showing red in the pic. But anyways point being it wasnt what i ordered !! The last picture is the right one i got on the way home!!
MG
M G
Oct 26, 2025
2.0
At 3pm I was informed they have discontinued their pumpkin flavor… kind of crazy in the middle of October to discontinue the main fall flavor.
NB
Nicole Barraza
Oct 20, 2025
1.0
I ordered the stuff mini bagel bites and they looked bad I opened it the cream cheese was looking like cottage cheese is was cold and they took 20min to make it I also ordered a refresher with sparkling water they made it with their caffeinated mix keep in mind I’m PREGNANT every time I have ordered there it’s super rare that I get what I ordered and today was for sure that last time
DW
Danielle Ward
Oct 2, 2025
5.0
Customer service was awesome! Sweet young lady with multi colored nails assisted me and was amazing (I wish I had gotten her name) she happily listed all her available donuts (I was purchasing late in the day) and completed my order with a smile, promptly and accurately. Great place!!!