Bojangles

3.6
688 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
13549 Carrollton Blvd, Carrollton, VA
23314, United States

Hours

Reviews

3.6
688 reviews
5 stars
276
4 stars
156
3 stars
91
2 stars
49
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling dismissed or ignored.

Food Quality

Many customers reported receiving cold, stale, or improperly cooked food, leading to dissatisfaction with their meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a decline in cleanliness standards.

Management Issues

Frequent mentions of poor management and lack of accountability for staff behavior contributed to a negative dining experience.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative feedback.
  • RL
    Rachel LeBlanc
    Dec 13, 2025
    5.0
    I didn't get the night managers name, but she was amazing! I didn't realize that they started closing early, so I wound up going in shortly before their closing time. She hooked me up with the large meal that I needed, and more, even though everything was done and cleaned up for closing time. That's caring about your customer right there and I really appreciated it!
  • WE
    Wynnie Elliott
    Nov 27, 2025
    2.0
    Maybe I’m just in a bad mood because i’m sick, but y’all‘s french fries are the only good thing on the whole entire menu and when I go there and I order my food and I don’t get my french fries i’m gonna be pissed. like I actually woke up this morning and I was like “wow I really want Bojangles french fries” and guess what I ordered my french fries. by the way three biscuits and a french fry a whopping THIRTY DOLLARS and I didn’t even get my french fries I got TATER TOTS. Does anybody on this planet even actually like tater tots? come ONNN
  • KG
    Kaya G
    Nov 25, 2025
    1.0
    DO NOT EAT HERE!! Service is terrible, Staff are rude, EVERY SINGLE TIME. Have been coming here for years for convenience, you cant pickup your mobile order through the drive through. Even the food is stale in a way. Thought bojangles was just like this, until I went 30 minutes away and had the best food ever. Forget this bojangles, fire the staff, fire everyone
  • LK
    Lisa Kay
    Nov 6, 2025
    1.0
    My son and I came into the restaurant to get an order to go after a doctor appointment. We let the staff know we would need a minute to look over the menu. The lady at the register with the bright blue contacts hung over the register, huffing and staring at us while we read the menu. That made me feel uncomfortable. While ordering, I asked for a steak biscuit. She punched in a chicken bo. I let her know that I did not want that, I wanted a steak biscuit. She huffed in my face and rolled her eyes. My son even said something about how mad she was at me. I do not understand why she had such an attitude. I was not impolite to her. I said steak biscuit three separate times. I did not want to pay and receive a chicken bo. Her attitude changed when two men in dressy wear came from around the back. She is a shift lead, named started with a T. The steak biscuit was cold and I ended up tossing it. My son's chicken meal was good though. Please consider talking to her about her attitude--maybe she doesn't need a customer facing job. If these are the types of people Bojangles promotes to leadership positions that says a lot about the company.
  • AA
    Anthony Aleson
    Oct 28, 2025
    1.0
    After waiting patiently for someone to take my order finally a lady with long locs and big eyes comes up then looks at me like I'm holding her up. I simply asked could I get the chicken sandwich combo fresh she says oh we don't drop one chicken patty at a time I'm like fine I said what about the fries she says yes sure. She never called to the back for them to drop Fries and gives me the cold fries sitting on the front looks me dead on the face and says have a nice day. This place is trash.

Frequently Asked Questions About Bojangles

What type of food does Bojangles in Carrollton, VA specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern breakfast, lunch, and dinner dishes.

What are the operating hours of Bojangles located at 13549 Carrollton Blvd?

Bojangles is open Monday through Saturday from 5:30 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.