Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,317 reviews
5 stars
430
4 stars
255
3 stars
226
2 stars
136
1 star
270
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted filthy conditions in the bathrooms and dining area, with overflowing trash and dirty tables.
Service Speed
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Order Accuracy
Numerous complaints about incorrect orders were noted, with customers receiving wrong items or missing items altogether.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing indifference or poor service from employees.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, including complaints about freshness and cooking quality.
- FAfrancisco alcantaraDec 20, 20251.0Waited at the drive thru for 10 minutes , ended up just leaving .
- CBChris BannanDec 20, 20251.0Place was closed at 7:45 am - doors locked no one inside
- NDNathane DnDec 15, 20255.0Best quality made food by a mile the lead time for your order is longer but im ok with that given the quality is great.
- BSBrian SavercoolDec 15, 20253.0Dirty bathroom
- LZLANE ZETTYNov 20, 20253.0Stopped off while on a road trip for something quick. Ordered at the kiosk inside and ate at he facility in a dining room booth. Interior of restaurant was fairly modern for a McDonald's, without noticeable wear and tear as seen in some other locations. Drinks station showcased some trash and spills, but no worse than I've come to expect from other McDonald's. Ordered for two. My partner got the $6 burger combo, and I ordered a double quarter pounder (using a 40% off app coupon) and the buy one, get one McChicken sandwiches (2 total). I entered both as custom orders entered directly into the kiosk - extra mayo and pickles for me, she hates mayo/insists on extra onions - then went to grab a seat. Tables in dining area were dirty/sticky with visible spills of both the wet and dry varieties. I went to grab our food and then asked for her cup at the checkout and and to my surprise - and appreciation - received an XL cup vs. the small included with the meal. Grabbed our food, sat, and unwrapped. Immediately saw my burger had none of what I ordered, along with condiments I didn't. Checked the chicken. Same. Opened her burger for her and she gagged... The sight of mayo makes her ill, and her burger was so heavily drenched in it that it squeezed out buns and absolutely coated the wrapper. I love mayo and couldn't have even held that burger, let alone eat it. I took the food back and asked if they'd remake it, and to their credit they did without question. Didn't understand why they tossed all of the wrong items, though. The mayo burger wasn't edible, but mine were fine aside from not being what I ordered. Would have been nice if they just let us keep them, but we ended up getting what we paid for so I can't complain. I expected the sandwiches to taste fresh as they were remade right before being consumed, but if I hadn't seen them put together in front of me I'd have guessed they were at least a few hours old. The flavor wasn't bad, but the temperature and texture screamed "I sat under the warmer just for you". Mostly on par with similar experiences at other locations across the East Coast; however, we were two of four total people in the restaurant with scant drive through traffic and numerous employees loitering, making the mess in the dining room/egregious order fail a bit surprising. Bring no expectations with you beyond "pay requested price, receive edible food, touch surfaces at own risk" and you won't be disappointed.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Cape Charles, VA?
The McDonald's in Cape Charles, VA operates from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM to 9:00 PM.
Does McDonald's Cape Charles offer curbside pickup services?
Yes, curbside pickup is available at this McDonald's location.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or pickup via their website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App.
What payment methods are accepted at McDonald's in Cape Charles?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service for customers' convenience.
Where is McDonald's in Cape Charles located?
McDonald's is located at 22492 Lankford Hwy, Cape Charles, VA 23310, USA.
Which grocery store is nearby if I want to shop after getting McDonald's?
Food Lion, a nearby grocery store and supermarket, is close to the McDonald's location.
Are there any nearby hotels where visitors can stay after dining at McDonald's?
Yes, Capstone Cape Charles and Cape Charles Milestone Lodge are nearby hotels where visitors can stay after their visit to McDonald's.
What other dining options are close to McDonald's in Cape Charles?
Nearby dining includes Top China, a Chinese and Asian restaurant, and Small’s Smokehouse, an American barbecue restaurant, offering diverse meal choices.