McDonald's

Reviews

• MW

  Mike Walters

  Feb 26, 2026
  1.0
  The ice cream machine at McDonald’s - Cape Charles isn’t “broken.” It’s a permanent exhibit. A museum installation titled The Audacity. At this point, it’s less of a machine and more of a stainless steel prop whose sole purpose is to mock customers. It stands there every day, shiny and useless, pretending it has a function. How does this location consistently turn the most basic fast-food item on the planet into a mythical creature? It’s not artisanal gelato. It’s not handcrafted sorbet infused with rare ingredients. It’s soft serve. Milk. Sugar. A button. And yet somehow — magically — it’s “down.” Always. Not occasionally. Not during rush hour. Just… eternally unavailable. If reliability were a class, this machine would have dropped out years ago.
• DM

  Dane Mathews

  Feb 26, 2026
  1.0
  Refused to turn on ice cream machine
• HS

  Hank Stern

  Feb 8, 2026
  4.0
  The food was the usual mc Donald’s food and tasted the same if not even a little better. The drive thru was broken so we had to drive up to the window but everything worked out in the end. The cashier was very helpful and the food came fast.
• JN

  Jeri Nickel

  Jan 29, 2026
  1.0
  Someone posted seven months ago about the staff being unfriendly and the women’s restroom smelling bad. Unfortunately, nothing has changed. We visited on January 29th and ordered through the kiosk, so there wasn’t any interaction until I went to the counter to pick up our drinks. I double‑checked that they were mine, and although the employee confirmed, there was barely any eye contact, no smile, and no sense of welcome. When our food was brought to the table, the tray was simply set down without a word. I said “thank you,” but she walked away without acknowledging it and didn’t even remove the table number. The lack of basic courtesy made me feel out of place, and I couldn’t shake the feeling that I was being treated differently. I don’t expect much, but I do expect to feel welcomed and comfortable in any establishment. Sadly, that wasn’t the case here.
• CW

  Corey Walls

  Jan 12, 2026
  1.0
  Tell me why you’re closed at 8pm 1/12/26

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