Giant Food

4.2
547 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
6011 Burke Ctr Parkway, Burke, VA
22015, United States

Hours

Reviews

4.2
547 reviews
5 stars
291
4 stars
140
3 stars
64
2 stars
16
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, with staff being described as rude and unhelpful.

Store Cleanliness

Many customers praised the store for being clean and well-maintained.

Product Quality

Several customers reported issues with the quality of produce and meat, including expired or spoiled items.

Staff Friendliness

While some customers noted friendly staff, others reported a lack of warmth and engagement from employees.

Product Availability

Customers frequently mentioned issues with stock levels, including empty shelves and unavailability of certain items.
  • RA
    Roberto Arce
    Nov 14, 2025
    5.0
    !!!!! Mariah pharmacist super nice And kindness always me medicine On time ,, highly recommend 2 Supervisor position asap,,,
  • NN
    nuj010seg ;nid'som
    Oct 8, 2025
    5.0
    Easy to get in and out quickly.
  • QQ
    QLM
    Oct 3, 2025
    1.0
    The girl with blonde hair on check out station very rude . She need to learn how to customer service . Very bad attitude πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»
  • HA
    Haseebullah Aria
    Sep 26, 2025
    1.0
    So bad customer service, waited me 15 min by customer service for someone to show up, one employee confirmed the system is working and then after waiting 15 min Micheal show up and telling me that system is not working it’s completely cheap and unprofessional service, these managers should be ashamed of them self
  • SD
    Sercan DAGDELEN
    Aug 8, 2025
    1.0
    I can never complete my transactions properly. Customer service is completely ineffective, especially during my Western Union transactions, they were of no help at all. I’m really dissatisfied with this experience.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Burke, VA?

Giant Food in Burke, VA is open daily from 6:00 AM to 11:00 PM. On certain holidays, hours may vary.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food offers both in-store pickup and delivery services, including safe and convenient contactless delivery.