Dunkin'

3.3
474 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burke, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6050 Burke Commons Rd, Burke, VA
22015, United States

Hours

Reviews

3.3
474 reviews
5 stars
171
4 stars
85
3 stars
44
2 stars
44
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight poor customer service, with staff often described as rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and lack of attention to detail, leading to dissatisfaction.

Cleanliness

Several reviews mention unsanitary conditions, particularly in restrooms, which negatively impacted customer experiences.

Speed of Service

Customers frequently complained about slow service, especially in the drive-thru, leading to long wait times.

Product Quality

While some customers enjoyed the coffee and donuts, there were consistent complaints about stale or poorly made food items.
  • NM
    Natali Mercado
    3 days ago
    1.0
    I love dunkin donuts but Unfortunately the lady in the morning which I think is a manager is absolutely rude all the time. This morning 11/21/25 she told me if im not happy she can return my money and i can go somewhere else. She answers rude and is mad all the time. I think that if dunkin doesn't changes her or she doesn't change her attitude then they will lose customers. I am paying its not free and to be treated this way is unbelievable. I wa so mad. She is even rude to other employees. I hope higher people start reading the reviews and change there way of treating customers.
  • GP
    Grab My Passport
    Nov 8, 2025
    1.0
    This is by far the worst Dunkin I’ve ever been to, and I’ve been to a lot of them. The selection of donuts, muffins, and bagels is almost nonexistent every time I go in here. They’ve never had Munckins when I’ve tried to order them. The staff is not friendly at all. It’s a shame that we can’t have a good Dunkin in such a great community.
  • GQ
    Glen Quesenberry
    Oct 29, 2025
    1.0
    There simply IS NOT a better way to waste 15 minutes on toxic coffee. The added bonus is the staff will also treat you like trash, so you get the full experience. Its a DD... i didnt have high hopes.... but my goodness. I could make a better cup of coffee with mulch, rain, and a lighter. Pic for the way to fix it.
  • LM
    Lydia M
    Oct 24, 2025
    5.0
    My spider donut was delicious
  • LL
    Lalah Lust
    Oct 21, 2025
    1.0
    I’ve had multiple bad experiences at this Dunkin’ location. Today, when I picked up my mobile order from the pickup counter, the lid wasn’t closed properly and the drink spilled all over my work uniform and the floor. None of the employees offered to help — instead, they just stared and laughed. Last week, my drink was made but left sitting behind the counter with the receipt attached, never placed on the mobile pickup shelf. I had to wait until another employee finally noticed and brought it out. This location really needs better attention to customer service and order handling.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' Burke, VA?

Dunkin' Burke, VA is open Monday to Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does Dunkin' Burke offer delivery and pickup services?

Yes, Dunkin' Burke offers delivery and curbside pickup services for customer convenience.