Chipotle Burke Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including overcooked, undercooked, and overly salty items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions.
Order Accuracy
Numerous customers experienced problems with missing items and incorrect portion sizes in their orders.
Management Concerns
Several reviews pointed to poor management and lack of staff training as contributing factors to the negative experiences.
MA
Maximus Asefi
6 days ago
1.0
Horrible portions and service
GM
Garner Marshall
Dec 27, 2025
5.0
Amazing food as usual. Some places you go you will need to order your food while your there. Doing online ordering will yield disappointment in the serving size. You'll spend more time having them correcting it than standing on line and ordering. Other than that, amazing.
PP
Philip
Dec 26, 2025
2.0
This chipotle is awful. Most of the overpriced steak was pure fat and inedible. $14 for a bowl is ridiculous. Don’t eat here. The food is terrible and all the tables are dirty 🤢🤮
CT
CI Thompson
Dec 13, 2025
1.0
Immensely frustrated with my order. Ordered delivery just for half of it to not have been delivered. The other half was extremely low portions and the “fruit cup” that came with my friend’s order turned out to be an orange in a little plastic cup. Thankfully, DoorDash was able to refund the order quickly, but unfortunately that’s when I decided to make my second mistake of reordering the food they didn’t put in my order (if you couldn’t tell, the first mistake was ordering from THIS Chipotle). My burrito bowl arrived filled up halfway, just like the two that came in the first order. I’ve gone to this chipotle in person before and their portions are usually fine, so maybe this is just how they treat their delivery orders, but I am still extremely disappointed. Safe to say that if I consider ordering chipotle again, I won’t be ordering from this one.
SM
Shawn Mittal
Dec 6, 2025
1.0
The chicken was gristly and undercooked, way over seasoned, the kids fruit was a tiny dried clementine, and everything tasted pretty bad.
I think this is the final nail in the coffin for me with chipotle. I used to get it every week years ago, but the quality has cratered.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Burke Centre serve?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at Burke Centre?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does the Chipotle Burke Centre location offer pickup and delivery services?
Yes, this location supports both in-store pickup and delivery services.
How can I place an online order for Chipotle at Burke Centre?
You can place an online order through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Burke Centre?
It is located at 5747 Burke Centre Parkway, Fairfax, VA 22015, inside Burke Shopping Center.
Is Chipotle Mexican Grill in Burke Centre suitable for customers looking for gluten-free or natural ingredient options?
Yes, Chipotle emphasizes real food with wholesome ingredients, free from artificial colors, flavors, or preservatives, following their Food with Integrity principles.
What services does Chipotle Mexican Grill Burke Centre provide besides food?
They offer catering, gift cards, and accept credit cards, plus multiple delivery options including web and mobile ordering.
Can I find other dining options near Chipotle at Burke Centre?
Yes, nearby restaurants include Panisa (Thai cuisine), CAVA (Mediterranean), Curry House (Indian buffet), Paisano's Pizza (Italian), and Subway (sandwich shop).
What nearby amenities can customers visit before or after dining at Chipotle Burke Centre?
Customers can visit Massage Envy, European Wax Center, Amazing Lash Studio for spa services, or stop by Virginia ABC Store and Safeway for shopping.
Are there any nearby services that can help customers traveling to Chipotle Burke Centre?
Yes, customers can use nearby gas stations like Shell and Parkway Shell or withdraw cash at ATMs such as PNC and M&T Bank ATM.