Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
857 reviews
5 stars
356
4 stars
204
3 stars
148
2 stars
47
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items, while others praised the freshness and taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, leading to dissatisfaction.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, leading to a perception of poor value.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and good food.
- SWSherry WilliamsSep 23, 20253.0Fries and burger were both cold. I went through the drive thru because I was in a huge hurry and was very dissatisfied with the food.
- SBShawn BrownSep 10, 20255.0Love the strawberry lemonade!! Good prices
- TMTrish McMullenSep 8, 20255.0Food hot and fresh. The staff are always friendly and curtious. Would recommend to everyone . Outstanding all the way around.
- LMLori MarrsAug 9, 20253.0Ordered the junior bacon cheeseburger combo (available for a limited time). The dried beef patties were pathetic. The burgers had no cheese and no lettuce. They consisted of a bun, a TINY patty that was half the size of the junior bun, and some mayo. I wish I had taken a photo. I had not ordered a burger from Wendy's in years. I always thought of quality food from Wendy's but not anymore. The time before I ordered their chili and that recipe changed significantly from many years ago. It was so watered down that it was the consistency of soup. The fries were good and hot. So something was right. I worked at a Wendy's in another state many years ago for three years. I know what to expect and this wasn't it.
- CWChristopher WelchAug 4, 20251.0Was waiting on a doordash ask for the doordash and all I got in response was what employees were rude. Didn't look very clean and weren't wearing gloves
Frequently Asked Questions About Wendy's
Is 851 - 10911 470 Gate City Hwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bristol, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bristol, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (276) 669-1992.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 851 - 10911 470 Gate City Hwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Bristol, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for the Wendy's at 470 Gate City Hwy, Bristol, VA?
The drive-through is open Monday to Saturday from 6:00 AM to midnight, and Sunday from 7:00 AM to midnight.
Is the Wendy's at 470 Gate City Hwy currently open?
Yes, the Wendy's at this location is open and committed to serving customers daily.
Does Wendy's at 470 Gate City Hwy offer delivery and takeout services?
Yes, this location offers delivery where available and has takeout options including drive-thru and dine-in.
How can I place an order online or via an app for Wendy's at this location?
You can order through Wendy's official app or at https://order.wendys.com by selecting the Bristol, VA location.
Does this Wendy's serve breakfast and during what hours?
Yes, this Wendy's serves breakfast. Breakfast is available starting at 6:00 AM Monday through Saturday and at 7:00 AM on Sundays until midnight.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutrition information for Wendy's at 470 Gate City Hwy?
Menu and nutrition details are available at https://menu.wendys.com and in the Wendy's mobile app.
What are some nearby places of interest customers can visit before or after dining at Wendy’s?
Nearby places include Eggs Up Grill for breakfast, Regions Bank for banking needs, and Italian Village Authentic Pizzeria if you're in the mood for Italian cuisine.
Are there beauty and wellness services close to Wendy's at 470 Gate City Hwy?
Yes, several nearby beauty and wellness options include Chun Na Body Workz for massage and reflexology, Sally Beauty for beauty supplies, and multiple hair salons like Klassy Kutters and Shalimar The Art of Hair Design.
How can nearby shopping destinations enhance my visit to Wendy’s at Bristol, VA?
You can combine your visit to Wendy’s with nearby shopping at JCPenney for clothing and department store needs, or check out Lucky Lady Gold & Jewelry Exchange LLC. for jewelry and gifts.