Brand Certified
McDonald's
3.6(1966 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2633 Lee Hwy, Bristol, VA
24201, United States
Certified by McDonald's • Feb 22, 2026
(276) 466-3522
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,966 reviews
5 stars
725
4 stars
421
3 stars
382
2 stars
139
1 star
299
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and undercooked items.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of proper training.
- TNTim Norris4 days ago3.0What a disaster. This place not hitting on much. Took at least 10 minutes to get carryout.
- APAnother Way ProductionsFeb 11, 20261.0Came through for breakfast this morning on my way out to work. The person in front of me was given my food items and drink and had them for a couple of minutes and then realized it was not their food. They then handed the food back to the person at the drive thru window and was given their correct items. I pulled up anticipating being told that my food was being re-made and to pull forward to the 3rd window. Instead, the young lady tried handing me the food and drink that was already given to another customer and was taken back (which if correct, is against company policy). I then informed the young lady that I was not going to take any of it and would like my order re-made and had no problem waiting for it and she gave me a dirty look and stormed off. They should probably spend a little more time training their employees better on CC policies and risks.
- ACAntonio ChristianFeb 7, 20264.0Very clean and great service
- PMPyro MikeJan 16, 20261.0Lower their score as much as possible. They are extremely understaffed. Make corporate notice.
- EEElizabethJan 13, 20261.0They refused to give me a tea no ice with alot 3/4 unsweetened & 1/4 sweet (I'm trying to work my way to 1/2&1/2 to better my health. Every other McDs has done so without a word- this one yesterday&today not only gave me ice but refused today to do the 3/4 1/4th -ish BUT MOST OF ALL THEY WERE VERY RUDE. the rest...ok...rudeness not ok
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's in Bristol, VA?
McDonald's is open daily from 5:00 AM to midnight, except on Sundays when it opens at 5:00 AM and remains open until midnight.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the drive-through is open from 5:00 AM until midnight every day of the week.
What payment options are accepted at McDonald's Bristol?
McDonald's accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, and cash.
Which services does this McDonald's location offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I order food from McDonald's Bristol online?
You can order online through McDonald's official order site or via the McDonald's App available for iOS and Android.
Are there any nearby fast food options besides McDonald's in Bristol?
Yes, nearby fast food options include Arby's, KFC, and Long John Silver's, providing customers with various dining choices in the area.
What nearby landmarks can I visit when coming to McDonald's Bristol?
You can visit the Bristol VA/TN State Line Drive, a notable landmark close to McDonald's, perfect for sightseeing before or after your meal.
Are there any convenience services near McDonald's Bristol for added convenience?
Nearby you will find a Shell gas station with convenience store and oil change services, as well as UPS Access Point for shipping needs.
What is McDonald's address and how can I contact this location?
McDonald's is located at 2633 Lee Hwy, Bristol, VA 24201. You can reach them by phone at +1 276-466-3522.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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