Dunkin'

3.7
180 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bristol, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3769 Lee Highway, Bristol, VA
24202, United States

Hours

Reviews

3.7
180 reviews
5 stars
100
4 stars
18
3 stars
10
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Staff Friendliness

While some reviews praised the friendliness of the staff, others noted instances of rudeness and lack of engagement.

Order Accuracy

There were multiple complaints about incorrect orders and items being unavailable, leading to customer frustration.

Cleanliness

Some customers appreciated the cleanliness of the store, while others reported dirty conditions and disorganized service.

Product Quality

Feedback on food quality was mixed, with some enjoying fresh items while others received stale or improperly prepared food.
  • DH
    Diamanté Hall
    Dec 31, 2025
    5.0
    Sydney my fellow Jersey Girl makes thee best cup of coffee. I only drink Dunkin & to have a touch of home gave me the extra juice I needed for the road. Thanks Girl! 😜
  • TH
    Tyler Hearl
    Dec 26, 2025
    1.0
    The last 4 times we’ve went they messed up the order, and the wait in the drive through is over 15 minutes.
  • TM
    Tony McMurray
    Dec 23, 2025
    5.0
    Not sure why there isn’t more 5 star reviews, this store has it together. The employees are super friendly and the orders are always right. Enjoy going to this location.
  • KJ
    Kaylee Johnson
    Nov 29, 2025
    1.0
    They just served me a nasty stale donut and a hot chocolate that is like 90% water. I feel like I was robbed or maybe I just "donated" my money. 🤮
  • CC
    Chelsea Combs
    Nov 29, 2025
    1.0
    I have attempted to come to this location a couple of times and each time left after getting no service let alone a coffee. Today is was soo dirty inside and what looked like 2 employees both working the drive thru and paying no attention to the 3 customers inside. Will never be back to this location.

Frequently Asked Questions About Dunkin'

What special holiday drinks are currently available at Dunkin' in Bristol, VA?

Dunkin' is featuring the new Cookie Butter Cloud Latte, along with returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher this holiday season.

What are the operating hours of this Dunkin' location?

This Dunkin' in Bristol, VA is open 24 hours a day, seven days a week.