Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bristol, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
174 reviews
5 stars
97
4 stars
18
3 stars
9
2 stars
9
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some praise friendly staff and quick service, many report long wait times, poor communication, and rude behavior from employees.
Product Quality
Feedback on food and drink quality is inconsistent; while some customers enjoy fresh and delicious items, others complain about stale donuts, incorrect orders, and unsatisfactory food preparation.
Cleanliness
Several reviews highlight cleanliness as a positive aspect, noting a clean atmosphere, but there are also concerns about unsanitary conditions, such as flies on food.
Management Issues
Multiple reviews indicate a need for better management, citing understaffing during peak hours and disorganization leading to poor customer experiences.
Drive-Thru Experience
The drive-thru service is frequently criticized for being slow and inefficient, with many customers expressing frustration over long wait times.
- RRRichOct 28, 20255.0Donovan great customer service good energy like me. Deserves a raise
- BSBrandon SykesOct 2, 20252.0Coffee is great. Staff is hard to get to notice you.
- MBMichael BondOct 1, 20251.0No complaints on donuts or coffee. However, when I pulled into the parking lot and walked into the building the employee standing outside told me she was the only one currently there and she’ll be inside in a moment. As I was standing there waiting for her to come in, I noticed several orders on the screen flashing. She finally came in and asked for the name on my order. And as she began the order managed to get on her phone and make a phone call while in the kitchen. She was quick to make the drinks and grabbed the donuts which were good. However if they’re the only one in the building why are they outside while orders are on the screen? And where are all the employees?
- ASAlli stufflestreetSep 26, 20255.0Just went to this location, coffee was fantastic and service was great! Andrea and Leah are super nice and we will definitely be back!
- ASAndrew SholesSep 23, 20255.0Mitch store manager does a great job cleaning the store very friendly person Great custom service. Every time. Hat off to all the employees that work under Mitch. All the staff is very nice. Great place to dine on or take out. Andrew
Frequently Asked Questions About Dunkin'
What special holiday drinks are currently available at Dunkin' in Bristol, VA?
Dunkin' is featuring the new Cookie Butter Cloud Latte, along with returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher this holiday season.
What are the operating hours of this Dunkin' location?
This Dunkin' in Bristol, VA is open 24 hours a day, seven days a week.
Does the Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to its customers.
How can I order ahead from Dunkin' for faster pickup?
You can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play for a quick grab and go experience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, and lunch meals.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient service.
Are families and children welcome at this Dunkin' location?
Yes, families and children are welcome at this Dunkin', and they have dine-in and takeout options.
What nearby places can I visit before or after my Dunkin' stop in Bristol, VA?
Nearby you can visit Planet Fitness for a workout, or enjoy a meal at Pizza Plus or Red Lobster. For automotive needs, places like Booher’s Auto Auction and Bristol’s Magic Wand Car Wash are close by.
Is there a grocery store near the Dunkin' location where I can shop after grabbing coffee?
Yes, Food City, a grocery store and supermarket, is located nearby and is convenient for shopping after your Dunkin' visit.
Can I find auto services around the Dunkin' at 3769 Lee Highway?
Yes, there are several automotive-related businesses nearby including Virgil's Mufflers, Ace Auto Detailing, and Tidal Wave Auto Spa for car repair, detailing, and washing services.