Many customers reported slow service, long wait times, and inattentive staff, leading to frustration during their visits.
Food Quality
Feedback on food quality was mixed, with some praising the wings and burgers while others complained about overcooked items and poor preparation.
Customer Service
While some staff members received praise for their attentiveness and kindness, others were criticized for rudeness and lack of professionalism.
Management Response
Several reviews highlighted positive interactions with managers who went above and beyond to resolve issues, although some customers felt management was ineffective in addressing service problems.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the sports bar vibe while others found it lacking energy or too dark.
KW
Kim Wojick
Nov 16, 2025
5.0
The "everything knots" are fantastic. Wings were cooked just right (crispy outside and juicy inside). Extremely busy, but service was fantastic!
WG
William Grimes
Nov 16, 2025
1.0
went in at 1230 on 11/16. Sign said seat yourself, we did, and sat there for 25 minutes and not a single waiter/waitress came to us. We got up and left 😂
AA
A
Nov 12, 2025
1.0
We were ignored and never offered a seat..we waited around and nothing. So we went someplace else. Definitely wild.
JF
Jerod Fredregill
Oct 24, 2025
1.0
Wings have barley any sauce on them...worst bww's I have ever been to...absolutely garbage
HB
Heather Bunch
Oct 18, 2025
5.0
This was my husbands and I date night choice. We had visited only one other location which was in Pikeville, and we were not impressed at all. Our son constantly tells us we need to try this location as he visits quite often and loves it. So we decided to give it a try and now we are hooked. This location is a new favorite of ours. The manager Scott was so sweet and made sure our dining experience was perfect. Our waitress Lexie was probably one of my favorite from any of our regular go to restaurants. I couldn't find anything that wasn't on point. The pretzel bites have to be my absolute favorite! Try them if you go!