Bojangles

4.2
1070 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1020 Old Airport Road, Bristol, VA
24201, United States

Hours

Reviews

4.2
1,070 reviews
5 stars
601
4 stars
241
3 stars
123
2 stars
38
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; some report friendly and attentive staff, while others mention slow service and order inaccuracies.

Food Quality

Food quality varies significantly; while some customers praise the freshness and taste, others report issues with overcooked or improperly prepared items.

Cleanliness

Cleanliness is a recurring concern, with some customers noting clean facilities while others report unsanitary conditions and health code violations.

Consistency

There is inconsistency in food preparation and service, particularly on weekends, leading to varying customer satisfaction.

Positive Experiences

Many customers express positive experiences overall, highlighting friendly staff and enjoyable meals, particularly the biscuits and chicken.
  • BL
    Boss Lady
    4 days ago
    4.0
    The only problem is that sometimes they don’t have ranch sauce and I have to go eat something else.
  • DK
    Donna Kilgore
    Oct 28, 2025
    1.0
    I had bible study this evening and stopped to get something to eat before I went. I had to repeat myself to the young lady 3 times, and she still asked was I sure I didn't want a combo. I was polite and told her no. I ordered a 4 piece supreme chicken strip. When I got my order I opened it going to my Bible study and there was a bunch of hard batter crumbs in the box, and a biscuit that tasted like they had dipped it in the grease vat. I won't go the anymore. The service is horrible, and the food is disgusting!
  • WW
    Wade Wade
    Oct 13, 2025
    3.0
    I mean, what do you expect? It’s a Bojangles just off the interstate. The biscuits and tater-totlike Bo rounds were too salty, and the fries were soggy. But for a Sunday night near closing time in a small-town, fast-food joint that’s part of a mediocre national chain, the fried chicken wasn’t half bad. It was appropriately crispy, and at least one of the three pieces of chicken was tender and juicy. And the service was excellent!
  • CC
    Charles Coffield
    Oct 4, 2025
    4.0
    In Bojangles on exit 7 and there's this colored guy going in and out of the bathroom works there and coming out of the bathroom with his hands dry three times and I was there for about 25 minutes kitchen to the bathroom not washing his hands made me not hungry no more and why is he going to the kitchen to the bathroom three times in 25 minutes disturbing and interrupting definitely when you're sitting in the dining room when it's kind of empty and that's all you see
  • TD
    Tammy Davis
    Sep 7, 2025
    2.0
    We ordered through the drive thru and it was a slow time getting our food. They give us our drinks first without straws then we had to wait for the food a minute more like 5-10 minutes. We get home to eat it and the chicken's overcooked and disproportionate. This only happens on the weekends the morning to midday staff or day shift Monday through Friday we always get a good meal we ordered the bo bites one looks like popcorn chicken the other one looked normal and they were hard and dry and tough. I would give a lower score but Monday through Friday they're okay, it's just every time we order on the weekend it's bad I won't be back on the weekends.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the drive-through hours for Bojangles at 1020 Old Airport Road?

The drive-through is open daily from 6:00 AM to 10:00 PM.